Zappos Concierge [Zcon]
CurrentCreating the best WOW customer experience at our Zappos HQ for visitors, vendors & fellow Zapponians.
Sep 2020 - Present
AeroLeads people directory · profile
Ryo Hanalei Zsun Email & Phone Number
The Culture Maestro at Zappos | Keynote Speaker | Company Culture | Customer Experience
at
Zappos Family of Companies
3 work emails found
@zappos.com
2 phones found area 808
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
The Culture Maestro at Zappos | Keynote Speaker | Company Culture | Customer Experience
Location
Las Vegas, Nevada, United States
Company size
Who is Ryo Hanalei Zsun? Overview
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Quick answer
Ryo Hanalei Zsun is listed as The Culture Maestro at Zappos | Keynote Speaker | Company Culture | Customer Experience at Zappos Family of Companies, a company with 1508 employees, based in Las Vegas, Nevada, United States. AeroLeads shows a work email signal at zappos.com, phone signal with area code 808, and a matched LinkedIn profile for Ryo Hanalei Zsun.
Ryo Hanalei Zsun previously worked as Zappos Concierge [ZCON] at Zappos Family Of Companies and Keynote Speaker for Zappos Insights Inc. at Zappos Family Of Companies. Ryo Hanalei Zsun holds March 1989, Academics from Steller Secondary School.
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Email format at Zappos Family of Companies
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{last}@zappos.com
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Profile bio
About Ryo Hanalei Zsun
AlohaZ!My name is Ryo Zsun [ree-oh sun], I’m a local island boy from Hawaii!For almost 20+ years, I’ve spent most of my career working in the Food-Beverage & Retail industry with companies known for their unique company cultures and customer service, something I’m very passionate about!After spending nearly 10 years with Starbucks, I left the company & joined the Zappos Family in August 2012.I fell in love with their amazing, vibrant culture & found my new home!My adventure started in the Zappos Café as a Barista, the following year I joined the elite Zappos Customer Loyalty Team [ZCLT] WOWing our customers in our call center - so much fun! 🤩The empowerment we have as customer service representatives is a complete game changer, now I know why people love Zappos Customer Service! 😍In 2014, I joined an amazing team known as The Zappos Culture Guides, giving tours 4 times a day to guests from all over the world who come to visit our Zappos HQ to see what our culture looks like in action.In 2017, I joined the Zappos Insights team as a keynote speaker and since then, I've been traveling the world & sharing the Zappos story of how a strong company culture can create great customer service experiences and lead to brand strength. Told through my personal stories and experiences, I hope to leave audiences inspired.For speaker requests. please email: support@zapposinsights.com or check out ZapposInsights.comMy purpose is to inspire company culture and a better customer service experience!Follow our company culture @zapposculture on social mediaStay connected! 🤙😉-Ryo H Zsun-The Culture Maestro Powered by the spirit of Aloha@islandgecko#companyculture #customerservice #cx
Listed skills include Keynote Speaker, Customer Experience, Call Centers, Social Media, and 41 others.
Current workplace
Ryo Hanalei Zsun's current company
Company context helps verify the profile and gives searchers a useful next step.
Zappos Family Of Companies
15 roles
Ryo Hanalei Zsun work experience
A career timeline built from the work history available for this profile.
Keynote Speaker For Zappos Insights Inc.
Current- Keynote speaker for Zappos Insights Inc., sharing the Zappos Company Culture & Customer Service with the goal of inspiring ideas & the approach to building Company Culture and a better Customer Experience. Recent.
- ECHL Hockey Summer Meetings [Las Vegas] 6.27.24
- Garage Door U Summit [Las Vegas] 4.2.24
- E-SXM digital marketing conference [Sint Maarten] 5.27.23
- E-Curacao Business Seminar [Curacao] 5.6.23
- Ascend Hospitality Group [Las Vegas] 3.13.23
Oct 2017 - Present
The Culture Maestro At Zappos
CurrentDelivering WOW and inspiration to all Zappos guests as a public speaker sharing our Company Culture through a guided tour of the Zappos Headquarters!To learn more, check out ZapposInsights.com or email: tours@zappos.com
Mar 2014 - Present
Zappos Company Culture Q&A Facilitator
CurrentFacilitator of private Q&A sessions with external guests to share and inspire company culture and customer service. Learn more at: ZapposInsights.com
May 2015 - Present
Customer Loyalty Team Representative
CurrentProviding the best service leaving each Zappos customer with a “WOW!” experience in our fun call center!:]
Sep 2013 - Present
Social Media Facilitator For @Zapposculture
CurrentCreator and facilitator of the social media channel @ZapposCulture [formerly known as @EyeZapp], sharing Zappos company culture through the eyes of Zapponians while connecting & sharing with other companies who also have a unique company culture.Please feel free to connect to @ZapposCulture
Aug 2012 - Present
Lead Link For Zappos Company Choir
Choir Director for Zappos company choir sharing our talented Zapponian voices with our company and our Las Vegas community!
Jun 2015 - May 2019
Certified Holacracy Facilitator
Certified as technically proficient to facilitate the practice of Holacracy adding substantial values to the circles in Zappos.
Dec 2016 - Jan 2019
Barista For Zcafe
Delivering WOW to all our Zappos family with creative specialty beverages that create fun & a little weirdness!
Aug 2012 - Sep 2013
Barista
Making the perfect specialty beverage for every guest, sharing smiles and a part of an amazing team helping to create that wonderful Starbucks experience!
Jul 2011 - Jan 2012
Barista
Making the perfect specialty beverage for every guest, sharing smiles and a part of an amazing team helping to create that wonderful Starbucks experience! [It helps that there are dolphins I get to see in the ocean on the daily!]
Jul 2009 - Jul 2011
Barista
Making the perfect specialty beverage for every guest, sharing smiles and a part of an amazing team helping to create that wonderful Starbucks experience!
Sep 2008 - Jul 2009
Store Manager
Gms Hawaii Corporation - Seattle'S Best Coffee
Training & mentor to shift supervisors, baristas, new store managers through Seattle's Best Coffee's training manuals & bar certifications through a learning coach program following SBC standards of quality assurance. Executing & adhering to deployment standards for efficient speed of service & created the Coffee Masters program for growth & development.
Sep 2005 - Aug 2008
Shift Supervisor
Learning and training coach to Baristas, Retail Management Trainees, and Assistant Store Manager's utilizing Shift Supervisor Learning Journey program, Learning coach program, and assisted with Bar Certification utilizing Starbucks standards of quality assurance.In-House Coffee specialist increasing knowledge of Starbucks coffees to partners via coffee.
Mar 2003 - Sep 2005
Assistant Manager
Aloha Island Kona Coffee Company
Guest Services, Stock Control, Creating new Island themed Specialty Espresso Beverages, Catering events, Educating Clients on Kona Coffee and it’s history, Staffing & training new baristas.
Jan 2000 - Jan 2001
Team & coworkers
Colleagues at Zappos Family of Companies
Other employees you can reach at zappos.com. View company contacts for 1508 employees →
AG
Alexa Gutierrez
Colleague at Zappos Family Of Companies
Las Vegas, Nevada, United States, United States
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MS
Michael Smith
Colleague at Zappos Family Of Companies
Bowie, Maryland, United States, United States
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WM
Wendy Mccoy
Colleague at Zappos Family Of Companies
Las Vegas, Nevada, United States, United States
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SH
Stormy Hall
Colleague at Zappos Family Of Companies
Washington, Indiana, United States, United States
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CN
Christopher Nameishi
Colleague at Zappos Family Of Companies
Greater Boston, United States
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JG
Jasmine Garcia
Colleague at Zappos Family Of Companies
Las Vegas, Nevada, United States, United States
View →
LK
Lee Kaseman
Colleague at Zappos Family Of Companies
Louisville, Kentucky, United States, United States
View →
BB
Breanna Braden-Mitchell
Colleague at Zappos Family Of Companies
Las Vegas, Nevada, United States, United States
View →
RL
Robert Lindsay
Colleague at Zappos Family Of Companies
Bardstown, Kentucky, United States, United States
View →
LL
Lorraine Lee
Colleague at Zappos Family Of Companies
Louisville, Kentucky, United States, United States
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Alexa Gutierrez
Colleague at Zappos Family Of Companies
Las Vegas, Nevada, United States, United States
View →
MS
Michael Smith
Colleague at Zappos Family Of Companies
Bowie, Maryland, United States, United States
View →
WM
Wendy Mccoy
Colleague at Zappos Family Of Companies
Las Vegas, Nevada, United States, United States
View →
SH
Stormy Hall
Colleague at Zappos Family Of Companies
Washington, Indiana, United States, United States
View →
CN
Christopher Nameishi
Colleague at Zappos Family Of Companies
Greater Boston, United States
View →
JG
Jasmine Garcia
Colleague at Zappos Family Of Companies
Las Vegas, Nevada, United States, United States
View →
LK
Lee Kaseman
Colleague at Zappos Family Of Companies
Louisville, Kentucky, United States, United States
View →
BB
Breanna Braden-Mitchell
Colleague at Zappos Family Of Companies
Las Vegas, Nevada, United States, United States
View →
RL
Robert Lindsay
Colleague at Zappos Family Of Companies
Bardstown, Kentucky, United States, United States
View →
LL
Lorraine Lee
Colleague at Zappos Family Of Companies
Louisville, Kentucky, United States, United States
View →
1 education record
Ryo Hanalei Zsun education
-
Steller Secondary School
FAQ
Frequently asked questions about Ryo Hanalei Zsun
Quick answers generated from the profile data available on this page.
What company does Ryo Hanalei Zsun work for?
Ryo Hanalei Zsun works for Zappos Family of Companies.
What is Ryo Hanalei Zsun's role at Zappos Family of Companies?
Ryo Hanalei Zsun is listed as The Culture Maestro at Zappos | Keynote Speaker | Company Culture | Customer Experience at Zappos Family of Companies.
What is Ryo Hanalei Zsun's email address?
AeroLeads has found 3 work email signals at @zappos.com for Ryo Hanalei Zsun at Zappos Family of Companies.
What is Ryo Hanalei Zsun's phone number?
AeroLeads has found 2 phone signal(s) with area code 808 for Ryo Hanalei Zsun at Zappos Family of Companies.
Where is Ryo Hanalei Zsun based?
Ryo Hanalei Zsun is based in Las Vegas, Nevada, United States while working with Zappos Family of Companies.
What companies has Ryo Hanalei Zsun worked for?
Ryo Hanalei Zsun has worked for Zappos Family Of Companies, Starbucks, Gms Hawaii Corporation - Seattle'S Best Coffee, and Aloha Island Kona Coffee Company.
Who are Ryo Hanalei Zsun's colleagues at Zappos Family of Companies?
Ryo Hanalei Zsun's colleagues at Zappos Family of Companies include Alexa Gutierrez, Michael Smith, Wendy Mccoy, Stormy Hall, and Christopher Nameishi.
How can I contact Ryo Hanalei Zsun?
You can use AeroLeads to view verified contact signals for Ryo Hanalei Zsun at Zappos Family of Companies, including work email, phone, and LinkedIn data when available.
What schools did Ryo Hanalei Zsun attend?
Ryo Hanalei Zsun holds March 1989, Academics from Steller Secondary School.
What skills is Ryo Hanalei Zsun known for?
Ryo Hanalei Zsun is listed with skills including Keynote Speaker, Customer Experience, Call Centers, Social Media, Customer Relations, Store Management, Customer Satisfaction, and Musician.
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