Ryan Rathbone Email & Phone Number

In my newest role, I will be helping to land the delivery of best-in-class sales programs within the sales organization at Microsoft. I will be working closely with my awesome team to evangelize our services with field sales, marketing and the BG organization to drive demand and will be implementing effective program strategy to achieve successful sales.

Issaquah, Washington

During my time at the Enterprise & Partner Group I increased customer satisfaction and company revenue by strategizing with corporate account managers to align customer business initiatives with Microsoft solutions. I also gave corporate account managers more customer face-time by performing detailed company research and preparing customer-facing.

Seattle, Washington

During my time at the Grants Inquiry Group, I increased foundation program efficiency by reviewing inquiries from NGO’s, the public, and other organizations to determine eligibility for funding consideration. I contributed to foundation funding objectives by raising awareness with appropriate program coordinators when eligible funding inquiries were.

Redmond, Washington

As a technical recruiter, I increased agency revenue by managing recruiting process from initial fact finding, to sourcing candidates, to client submittal, to interview, to close. I also ensured client satisfaction and enhanced agency reputation by consulting with hiring managers to determine the best candidate match for newly opened positions and insuring.

Redmond, Washington

As an employee relations representative I fostered a stable workforce by acting as primary contact for, and building strong working relationships with, approximately 150 Volt contract employees on-site at Microsoft covering matters including benefits, compensation, and assignment transitions. I contributed to client retention by partnering with Microsoft.

Redmond, Washington

As a software test engineer, I ensured product quality as software test engineer for MSN, Internet Explorer, Windows Mobile, and Personal Media Center groups. My primary responsibilities included manual test case development and execution, automated test case execution, localization testing, HTML code testing for MSN advertising, acting as BVT build.

Redmond, Washington

Is this role, I ensured client satisfaction as technology advisor, and customer service account manager, within a team dedicated to supporting Microsoft's technology-related procurement needs via their internal procurement portal; MS Market. I met technology-related procurement needs, many of which were mission critical, by consulting with Microsoft.

Renton, Washington

Promoted in November of 1999, I managed performance goals, performance reviews, and team dynamics for a team of up to six technical advisors in a dynamic and challenging B2C and B2B selling environment. I was successful in increasing team efficiency by maintaining an internal knowledge management portal used for disseminating a wide variety of technical.

Renton, Washington

As a technical advisor, I increased company revenue by consulting with sales representatives in answering a high volume of questions customers raised regarding PC product compatibility and functionality. I succeeded in facilitating team efficiency by designing, testing, and maintaining an internal knowledge management portal used for distributing a diverse.

Renton, Washington

As an inside sales representative, I increased company revenue by consulting with, and selling to, businesses and retail consumers in need of PC equipment and software. I was relied on as an expert in PC hardware, software, CPU upgrades, and peripherals for both PC and Macintosh computer systems.

Bachelor Of Arts In Business Administration, Marketing, Entrepreneurship, Sales

Michael G. Foster School of Business. Four-Quarter Dean’s List Recipient

Associate In Business

Graduated with Distinction

Associate In Arts & Sciences

Graduated with Distinction