Ryan Schweitzer Email & Phone Number

Mclean, Va, Us

• Lead Developer for web base solution for in-store instant issuance of credit cards utilizing internal and third-party APIs.• Develop applications, websites, WebAPI, and databases (Postgres) for various departments needs using NodeJS and Angular 2+.• Utilize Agile Development Methodology for new projects and migrate existing development efforts where need be.• Mentor entry level/new developers identify goals and assist with project and knowledge to reach their goals.

Support startup steel Fabrication shop of 4 servers, 30 workstations, and 40 mobile devices.• Setup and Support Office 365 subscriptions.• Build custom workstations for Office and CAD Drafting.• Manage and implement all network support from Router to Cable drops.• Install, Manage, and Support Servers and Network shares on Server 2012 with Hyper-V, AD DS, DHCP, DNS, and FTP.• Maintain Backups for all Servers, Workstations, and Shares.• Support and help maintain steel industry specific Hardware and Software.

Sidney, Nebraska, Us

• Develop applications, websites, webAPI, and databases (SQL) for varies departments needs using .NET stack and AngularJS.• Administrate Team Foundation / GIT source control• Assist in developing iOS applications for Cabela's CLUB Visa credit card Instant Issuance at the Cabela's retail stores.• Administrate Banking industry software, custom coding UI and integration into third party applications.• Assist in business decision on best practices for custom and/or third party applications in an attempt to gain efficiency and effectiveness where ever possible.• Mentor entry level developers on best practices and help them with personal knowledge development. • Explore new programming languages and frameworks with evaluate if if would be beneficial to adopt.

• Developing ETL software focused on manipulating client data to conform to Mailing Industry standards. • Designing website for warehouse and production printing to scan Barcode for tracking, label printing, and quality inspection. • Programming environment - C#, ASP.net, and Foxpro leveraging SQL, SSIS, and Mailing Software APIs when necessary.

• Analyzed the various calling strategies across the different business segments to help improve and create efficiencies within the dialer.• Create dialing plans to be executed by Default Management based on patterns of contacts/demographic habits to determine a “Best time to dial” by campaign.• Create and maintain reporting leveraging SQL to produce dialer effectiveness reporting and agent effectiveness.• Subject matter expert with the front end and back-end data of Interactive Intelligence dialing platform and other Nelnet servicing systems.• Using ETL application managing dialing list imports, data migration/manipulation, and exports to various company systems to track dials made to demographics.• Liaison between our Workforce and Analytics Department and multiple vendors for our Telephony system and risk/compliance vendors.

•Querying data from SQL, analyze, and find trending for inbound call volume, outbound call volume, and employee effectiveness.•Assist Nelnet Workforce developers writing Stored Procedures and Database Development, to create useful tools for the Call Center such as Reporting Tools, Employee Management Systems, and Workforce Telephony Integration Tools. •Create and maintain reporting for Directors and Supervisors over call center Statistics.•Develop and execute dialing list for Nelnet’s Default Management for the Collections Team. •Processing requests in a ticket system environment regarding reporting and business needs.•Participating in On-Call structure for afterhour’s business support (Desktop Support, Telephony, and Reporting).•Oversee and help maintain the Interactive Intelligence Telephony systems.

Computer Information Technology, Web & Application Programming

Bachelor, Electronics Engineering