Ryan Stahl Email & Phone Number

Ellenton, Florida, United States

I am an expert in Operative’s AOS platform from end-to-end (sales, operations, & finance) and consult with customers on how to structure their business processes around our solution. I have engaged in numerous successful project implementations for world renowned organizations. I am a subject matter expert (SME) in workflow configurations, where I've assisted in documenting, designing, and implementing workflow solutions.Primary duties include:✔️ Client-facing business consultation.✔️ Native AOS configurations.✔️ Workflow Camunda BPMN configurations.✔️ Integration setup (ad servers, finance systems, traffic systems, analytics, & more).✔️ Customer training.✔️ Technical writing & Documentation.

Ellenton, Florida, United States

I’ve led some of the largest Media Companies in the U.S. to long term success with our WideOrbit product suite through disciplined objective setting and measurable results. There are many aspects that forge a high-performing Customer Success Manager, but the most important facet is to listen and approach every challenge as an opportunity for growth.Primary duties included:✔️ Maintain a deep understanding of my customers’ business and their short/long-term goals. ✔️ Build lasting relationships with customer personnel and serve as the primary resource for escalated issues.✔️ Serve as the primary contact and communicate with other departments internally on various needs.✔️ Ensure customer retention and contract renewals.✔️ Identify and sell WO products and custom development based on customer demand✔️ Sell and manage professional service engagements (such as paid development, training, and integrations)✔️ Manage WideOrbit product upgrades and defects.✔️ Lead business reviews for VP & C-level executives.✔️ Create customer success plans that outline all active and future initiatives.✔️ Large-scale project management for various WO product adoptions.

Ellenton, Florida, United States

📌 This role is similar to my Customer Success Management position today. WideOrbit adopted the Customer Success Management model in Q1 2021.

Sarasota, Florida, United States

I was an expert for WideOrbit’s WO Traffic and Digital Orders product and traveled the United States training customers that adopted our software how to effectively utilize its capabilities to run their business.Primary duties included:✔️ WideOrbit product software training.✔️ Agenda creation based on customer needs.✔️ Master control automation integration consultation.✔️ Customer data entry management.✔️ Meet strict go-live deadline targets.

Sarasota, Florida, United States

I guided and onboarded new customers that adopted our WO Digital Hub Product. This was a small team where I filled multiple roles.Primary duties included:✔️ Technical documentation (such as CRM, Accounting, Ad Servers, and other systems).✔️ QA testing.✔️ Customer workflow analysis.✔️ Implementations & software training.✔️ Consultation.✔️ Database configuration.✔️ User Securities within the Digital Hub UI.

Indianapolis, Indiana, United States

I helped our Account Executives and Sales Managers drive revenue.Primary duties included:✔️ Data entry✔️ Client campaign management✔️ Client-facing sales documentation creation✔️ Inventory management✔️ Sales and revenue reporting