Ryujin . Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

Handle legal documents and liaise with federal and international entities on the company’s behalf. Oversee the NOC and Data Center technician teams. Monitor CCTV and access control system. Develop and implement policies to improve company’s physical and software security posture. Assist company executives with SOC compliance. Develop and implement safety.

Hire, schedule, and review staff. Handle advanced security issues and training for the department. Create and refine departmental policies and procedures. Function as the custodian of records and handle all sensitive password distribution. Monitor CVE data base for new and emerging cyber security threats. Work with NSO to implement fleet wide security.

Provide developmental guidance for department technicians. Handle escalated security investigations. Develop and review departmental security tools. Utilize GIT to develop, review and distribute scripts. Create, improve, and present new hire and advanced security training. Monitor departmental performance and report deficiencies to management.

Provide DoS attack, malware and password compromise mitigation. Suggest actions to reduce intrusion vectors. Work extensively with the Linux command line to troubleshoot issues and perform in depth log investigation. Create bash scripts and write regex on demand to accomplish tasks efficiently. Manipulate SQL databases, PHP and HTML code to resolve issues.

As a Level II Technician my role was primarily to handle escalated issues and help level one technicians when possible so that they could gain knowledge as well. In addition to handling the more difficult technical problems I was also responsible for handling data transfer processes between servers as necessary. This role required critical thinking, a.

As a Level I Technician my role was the first line of defense for the company when issues came in. I took phone calls, handled live chats with clients and worked through tickets. In some cases I would be doing all three at the same time. The primary goal was to triage issues, escalate difficult issues, forward department specific issues and resolve basic.