Russell Betts Email & Phone Number

New Waverly, TX, US

Houston, Texas, United States

Houston, Texas

Houston, Texas Area

Responsible for taking customer requirements and designing technical solutions whilst ensure strategic alignment that achieve necessary business outcomes by collaborating between business, architecture, security, and other technology partners.

Global responsibility for the EMC Documentum and Bentley eB software portfolios, including pricing, support, upgrades, vendor relations, user training.Project managing the initial stages of the project to choose the next document management system for Jacobs, to take them forward for the next 15 years.Designing and implementing an interface between Jacobs.

Portsmouth, UK And Houston, USA

• Provided application support globally.
• Subject matter expert and primary technical support.
• Project managed the application portfolio handover for the separation of the Process & Construction unit from Aker Solutions to Jacobs Inc.
• Provided RFI information for external client requests.

Portsmouth, United Kingdom

• Managed the department within the Application Delivery Services group, across locations in Europe, USA, India and Malaysia.
• Responsible for staff appraisals, hiring, mentoring, communication, salary reviews and ensuring effective staff resourcing within the department.
• Produced and monitored the departmental budget and service delivery across the varied locations.
• Delivered services within the ADS group. Ensured service level agreements were met and KPI’s recorded.
• Provided guidance and expertise on the Change and Problem management process within the department.
• Identified areas for rationalisation of the software portfolio.

Portsmouth, United Kingdom

• Responsible for staff appraisals, hiring, mentoring, communication, salary reviews and ensuring effective staff resourcing within the team across varied locations.
• Implemented a new document management system in offices in the USA.
• Developed implementation strategy for Documentum within Aker Kvaerner E&C UK Ltd. (between UK, China and Korea). Then setup greenfield sites office in China and Korea.
• Formulated and enforced software development and implementation standards across Aker Kvaerner E&C UK Ltd.
• Standardised server set-up for EDM and Oracle servers across Europe.
• Managed the Millennium Compliance Project for applications developed in-house.

Portsmouth, United Kingdom

- programmer in C, C++, MS Office, VB, MS Access- responsible for specifying, designing, programming, implementing, training, documentation.- User training