Renato M. Zevallos Ramirez

Renato M. Zevallos Ramirez Email and Phone Number

MBA | Software Development Manager @ Amdocs
chesterfield, missouri, united states
Renato M. Zevallos Ramirez's Location
Peru, Peru
About Renato M. Zevallos Ramirez

Renato M. Zevallos Ramirez is a MBA | Software Development Manager at Amdocs. He possess expertise in strategic planning, team leadership, project management, program management, research and 15 more skills. He is proficient in French, Português and English. Colleagues describe him as "Renato is an excellent professional. I have had the opportunity to share multiple projects with him and has demonstrated great skill and ability, if he don't know something he learns it easily. He would encourage interesting ideas and try to do everything in his hands to move them forward. He works well under pressure and as a team." and "Renato is a very pro-active person with a high learning ability. He adapts very quickly in the needs of the ongoing Entel's projects. In my team was crucial that members should have that attitude to be capable to adapt to change due the migration of technology that were made on the mobile applications from 2G to 3G Android. High performance teams are based on the attitudes of people, Renato has many of those and that's why he joins the project easily."

Renato M. Zevallos Ramirez's Current Company Details
Amdocs

Amdocs

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MBA | Software Development Manager
chesterfield, missouri, united states
Website:
amdocs.com
Employees:
28811
Renato M. Zevallos Ramirez Work Experience Details
  • Amdocs
    Software Development Manager
    Amdocs Sep 2024 - Present
    Caribbean And Latin America
    Center of Excellence (CoE)Taking Billing Cycle Management to the next level on:- ATT México - Vivo Brazil- Telefónica Perú - Telefónica Chile- Telefónica Argentina- Claro Chile
  • Amdocs
    Software Development Team Lead
    Amdocs Aug 2022 - Sep 2024
    Wfh
    BSS Service Delivery Manager - Success story on Billing improvements for Telefonica Argentina:• Led transition plan for Telecom Billing Cycle Management service (BCM).• New Operation became zero-touch Ops, as manual handling was reduced 98%, automating tasks as: data-patches, workarounds, reports, alerts, file transfers, validations, monitoring, etc.• Implemented several tools (built on Python and Bash) to improve: performance, checkpoints, workarounds and avoid human errors reducing manual handling to zero.• Accomplish to stabilize the SLAs agreed in the past plus exceed the new SLAs expectation agreed in the new contract.• Built a strong team (hiring, training, mentoring) which supports the new BCM Operations service successfully.• Overall Billing cycles are being completed today 70% faster with minimum effort from stakeholders.Technologies: Python, Bash, Shell scripting, Oracle SQL, Docker, redhat.
  • Amdocs
    Software Engineering Specialist
    Amdocs Mar 2020 - Aug 2022
    São Paulo Area, Brazil
    Relocated as Expat to São Paulo, Brazil. Account: Vivo Brazil (São Carlos HQ).• Part of Global Site Reliability Enginners (SRE) team implementing new automations for Back end area based on Cloud solutions to attend Business user's requests named toils.• Optimized and standardized the way automation was being handled on Billing Cycle Managment and Back End. • Enhaced overall performance on Billing process. Reviewed sql queries performance, jobs running longer and working arounds.• Built several automations and tools for Operations avoiding: recurrent issues, job failures and Billing rejections. • Led application engine migration project from Eyeshare/Krrish to a Python Engine for One Click Billing tool.Technologies: Python, Shell script, Bash, Eyeshare, Kubernetes, Docker, Kafka, fission, Oracle SQL, Cloud Computing.
  • Amdocs
    Billing Expert
    Amdocs Jan 2019 - Mar 2020
    Caribean And Latin America
    I was requested to travel around Latin America to support different accounts as Billing expert helping with: performance and application issues, improving and creating checks to prevent problematic scenarios, creating automations to improve their Operations and mainly Billing Cycle Managment.• Telefónica Argentina • Vivo Brazil • Telefónica Chile • AT&T Mexico • Telefónica PeruTechnologies: Python, Shell script, Bash, Eyeshare, Oracle SQL.
  • Amdocs
    Back End Specialist
    Amdocs Jul 2017 - Jan 2019
    Lima, Peru
    Account: Telefónica del Perú • Lead all back end activities, new requirements, automations, coding, incidents, defects, etc. Managing BE specialists travelers (coming from Mexico and India) for the following applications: • Customer Managment (CM) • Account Receivable (AR) • Invoicing (INV) • Events Processing (TC)• Billing Cycle Managment: pre-cycle checks, Bill Preparation, QA, Extracts, Bill Production, Confirmation and Sunat (government report) flows. I've been working in Production since Billing went alive in the account. This includes a synchronize work with offshore teams (Mexico and India hubs), performing clear, accurate and properly Handovers to them.Technologies: Python, Shell script, Bash, Eyeshare, Oracle SQL.
  • Amdocs
    Software Support Engineer
    Amdocs Dec 2016 - Jul 2017
    Lima, Peru
    Account: Telefónica del Peru• Lead all the Billing Operations on site end to end. Working closely with offshore teams (India and Mexico HQs). • Quickly implementation of One Click Billing (OCB) into the Account, as difference of other accounts where they needed 3 months, we accomplish the implementation in only 2 weeks. • Start the automation path on Billing flows creating many scripts and workflows for Billing cycles and then developed Krish flows to add them into OCB tool (pre-checks, data-patch, automatic reports).Technologies: Shell script, Bash, Eyeshare, Oracle SQL.
  • Cosapi Data
    Software Developer Lead
    Cosapi Data Aug 2016 - Dec 2016
    Lima, Perú
    Account: Claro Perú (Telecom)• Analysis of new requirements • Time estimation • Scheduling • Design • Development • Unit Testing • Functional Testing • Certification (QA) • Documentation.Technology: Java, Oracle Weblogic 10g 11g 12c, SOA, Web Services, Oracle Service Bus (OSB), Message-Driven Beans (MDB), Queues
  • Everis Perú
    Solutions Assistant
    Everis Perú Jul 2015 - Jul 2016
    Lima, Perú
    Account: Claro Perú (Telecom)• Development Team Lead • Teammate's trainer on client business core and technology used in the project • Report of ongoing activities • Effective, useful and accurate communication to managment.• Analysis of new requirements • Time estimation • Scheduling • Design • Development • Unit Testing • Functional Testing • Certification (QA) • Documentation.Technology: Java, IBM WebSphere Portal, Portlets, Web Services, JSP, Dojo JS, Spring MVC, Ant, MyBatis, SoapUI, Oracle PL/SQL.
  • Entel Perú
    Data Solutions - Northern Region
    Entel Perú Oct 2014 - Jun 2015
    Trujillo, Perú
    Development, Support and Maintenance of IT technologies on mobile applications iDEN 2G, 3G JAVA and 3G Android for Corporate customers for the Northern region. Requirements analysis and customer facing.Technology: C#, .NET 3.5, MS Visual Studio 2010, MS Sql Server 2008, Android, Adt Eclipse
  • Nextel Del Perú S.A.
    Data Solutions - Northern Region - Internship
    Nextel Del Perú S.A. Jun 2014 - Sep 2014
    Trujillo, Perú
    Development, Support and Maintenance of IT technologies on mobile applications iDEN 2G, 3G JAVA and 3G Android for Corporate clients for the Northern region. Requirements analysis and customer facing.Technology: C#, .NET 3.5, MS Visual Studio 2010, MS Sql Server 2008, Android, Adt Eclipse
  • Cámara De Comercio Y Producción La Libertad
    Ti Developer - Social Internship
    Cámara De Comercio Y Producción La Libertad Aug 2013 - Dec 2013
    Trujillo, Perú
    Analysis, Design and Development of Human Resources System for the CCPL. The system comprises the next modules:• Assistance • Training • Inductions • License • HolidaysTechnology: • Java Web • Javascript • HTML • Postgresql
  • The Mount Washington Resort At Bretton Woods
    Cashier Customer Service
    The Mount Washington Resort At Bretton Woods Dec 2007 - Apr 2008
    Concord, New Hampshire, Estados Unidos
    Work & Travel USA Program (J1 Visa)I lived 5 months at New Hampshire working as Cashier at the Ski Area's Resort. The J-1 Visa offers cultural and educational exchange opportunities in the United States.

Renato M. Zevallos Ramirez Skills

Strategic Planning Team Leadership Project Management Program Management Research Customer Service Teamwork Algorithm Analysis Algorithm Development Interpersonal Relationships Employee Training Social Media Management Nonprofits Material Design Websphere Application Server Proactivity Quick Learning Coaching Java

Frequently Asked Questions about Renato M. Zevallos Ramirez

What company does Renato M. Zevallos Ramirez work for?

Renato M. Zevallos Ramirez works for Amdocs

What is Renato M. Zevallos Ramirez's role at the current company?

Renato M. Zevallos Ramirez's current role is MBA | Software Development Manager.

What are some of Renato M. Zevallos Ramirez's interests?

Renato M. Zevallos Ramirez has interest in Social Services, Children, Civil Rights And Social Action, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights.

What skills is Renato M. Zevallos Ramirez known for?

Renato M. Zevallos Ramirez has skills like Strategic Planning, Team Leadership, Project Management, Program Management, Research, Customer Service, Teamwork, Algorithm Analysis, Algorithm Development, Interpersonal Relationships, Employee Training, Social Media.

Who are Renato M. Zevallos Ramirez's colleagues?

Renato M. Zevallos Ramirez's colleagues are Rajkumar Nemani, Charles Edward C., Ameena Bi, Yogesh Jawalkar, Ranjit Chaudhari, Chres Dipaling, Sagar Roman.

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