S.A. Jaleel

S.A. Jaleel Email and Phone Number

Lifestyle Manager @ Pinch
Bengaluru, KA, IN
S.A. Jaleel's Location
Bengaluru, Karnataka, India, India
About S.A. Jaleel

The cornerstone of my professional journey has been maintaining and nurturing robust customer relationships within the Hospitality Industry, E-Commerce and Timeshare Industry. With over 12 years of experience in Hospitality Industry working with Mahindra Holidays & Resorts, Karma Resorts and prior experience at Treebo Hotels, The Yas Hotel (Abu Dhabi), Taj West End, I have honed a keen proficiency in account management, customer success, front office management including rooms reservations and cross-departmental collaboration to ensure customer satisfaction and drive growth.My role encompasses a dynamic blend of account management, sales support, strategic upselling, and comprehensive reporting, all while leading regional teams in Karnataka & Hyderabad. The mission that propels our team forward is to deliver exceptional experiences that resonate with our members, leveraging my ability to work seamlessly with various stakeholders to meet and exceed customer needs.

S.A. Jaleel's Current Company Details
Pinch

Pinch

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Lifestyle Manager
Bengaluru, KA, IN
Website:
karmahospitality.in
Employees:
12
S.A. Jaleel Work Experience Details
  • Pinch
    Lifestyle Manager
    Pinch
    Bengaluru, Ka, In
    View
  • Karma Resorts And Hospitality
    Member Relations Manager
    Karma Resorts And Hospitality Jan 2021 - Present
    Bengaluru, Karnataka, India
    As a Member Relations Manager (Customer Account Manager) I am responsible for maintaining and growing relationships with assigned customers.This Role involves ensuring Customer Satisfaction, Managing Account Activities, Sales Support, Reporting, Upselling and working closely with various departments to meet Customer needs.Handling Regional Member Relations Team's in Karnataka & Hyderabad region.
    View
  • Treebo Hotels
    Regional Inside Sales Lead (Key Account Manager)
    Treebo Hotels Jun 2018 - Dec 2020
    Bengaluru Area, India
    As a part of Inside Sales Team, Managed after sales operations within assigned regions, developing and maintaining strong relationship with Clients.Collaborated with the marketing team to create effective sales campaigns and promotional materials.Utilised CRM software to track sales activities, manage customer interactions and monitor performance.Provided product demonstrations and presentation to potential clients, highlighting key features and benefits.Negotiated contracts and… Show more As a part of Inside Sales Team, Managed after sales operations within assigned regions, developing and maintaining strong relationship with Clients.Collaborated with the marketing team to create effective sales campaigns and promotional materials.Utilised CRM software to track sales activities, manage customer interactions and monitor performance.Provided product demonstrations and presentation to potential clients, highlighting key features and benefits.Negotiated contracts and closed sales deals, ensuring customer satisfaction and achieving targets.Successfully expanded client base, resulting in increased company revenue.Proficient in CRM software such as Salesforce, HubSpot and Zoho. Show less
    View
  • Mahindra Holidays & Resorts India Limited
    Member Relations - Relationship Manager
    Mahindra Holidays & Resorts India Limited Apr 2017 - Jun 2018
    Bangalore
    Handling Member's Concerns, Query, Complaints, Reservations, Retention and Membership Accounts details.Key Skills: Kaizens, Six Sigma - Yellow Belt, Relationship Manager, Timeshare, Sales & Marketing & Operations
    View
  • Localoye
    Operations Team Lead
    Localoye Jul 2015 - Jul 2016
    Bengaluru Area, India
    Localoye - A start up e-commerce company which deals to hire experts for your daily needs. New project...loving to take it to the highest... View company info for more details.
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  • Mahindra Holidays & Resort India Limited
    Relationship Manager (Member Relations)
    Mahindra Holidays & Resort India Limited Mar 2013 - Jul 2015
    Bangalore
    Having a business/professional relationship with the Clients to generate new business and clients for the Company.Helping clients with their membership/accounts details.
    View
  • Admiral Insurance Company
    Senior Customer Support Executive
    Admiral Insurance Company Sep 2010 - Oct 2012
    Bangalore
    Handling UK based Clients Quires.
    View
  • The Yas Hotel
    Executive Lounge Representative/Coordinator
    The Yas Hotel Jul 2009 - Jul 2010
    United Arab Emirates
    Handling Front Office and Executive Lounge Operations.Handling MICE.
  • Taj West End
    Front Office Executive
    Taj West End Feb 2008 - Jun 2009
    Bangalore
    Handling Front Office Operations.
    View

S.A. Jaleel Education Details

  • Dr. Cv Raman University
    Dr. Cv Raman University
    Accounting And Business/Management
  • Frankfinn Institute
    Frankfinn Institute
    Aviation/Airway Management And Operations

Frequently Asked Questions about S.A. Jaleel

What company does S.A. Jaleel work for?

S.A. Jaleel works for Pinch

What is S.A. Jaleel's role at the current company?

S.A. Jaleel's current role is Lifestyle Manager.

What schools did S.A. Jaleel attend?

S.A. Jaleel attended Dr. Cv Raman University, Frankfinn Institute.

Who are S.A. Jaleel's colleagues?

S.A. Jaleel's colleagues are Sachin Sehgal, Lakshman B, Dhruv Vaghela, K Priya, Imran Khan, Sarika Em, Manali Shethna.

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