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Stephen Adshead Email & Phone Number
IoT Business Improvement Manager
at
Vodafone IoT
LinkedIn matched
✓ Verified July 2026
2 data sources
Profile completeness 71%
Current company
Role
IoT Business Improvement Manager
Location
Greater Nottingham, United Kingdom
Company size
Who is Stephen Adshead? Overview
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Quick answer
Stephen Adshead is listed as IoT Business Improvement Manager at Vodafone IoT, a with 143 employees, based in Greater Nottingham, United Kingdom. AeroLeads shows a matched LinkedIn profile for Stephen Adshead.
Stephen Adshead previously worked as IoT Business Excellence Manager at Vodafone Business and M2M Technical Implementation Consultant at Vodafone Global Enterprise.
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Email format at Vodafone IoT
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Vodafone IoT
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Profile bio
About Stephen Adshead
An ambitious and dependable professional with a strong focus on customer satisfaction, I bring extensive experience in managing multi-national technical implementations within the telecommunications industry. My expertise encompasses change management, process and continuous improvement, application development, people management, and mobile networking. I am adept at engaging with international stakeholders and customers, leveraging my strong communication, presentation, and interpersonal skills to foster positive relationships and drive successful outcomes.
Current workplace
Stephen Adshead's current company
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Vodafone Iot
8 roles · 29 years
Stephen Adshead work experience
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Iot Business Improvement Manager
Iot Business Excellence Manager
• Ownership of the IoT customer onboarding materials including customer facing and internal documentation, technical diagram creation for the entire IoT product portfolio.• Successfully delivered several new features, processes and products using AGILE methodologies and working with a wide range of teams including technical, product and specialist teams. Features include new GGSN’s, NB-IoT, LTE, Multi-bearer, Geo-R and many more.• Personally managed the relationship with internal technical build teams assuring OLA adherence and process improvement. Working with them to improve processes, OLA performance and implement new products and features.• Defined and delivered automated customer design document creation tool, taking it from concept, trial to the BAU tool for all IoT onboarding requests.• Leading the creation of a strategic web based version of the design tools to enable a global single repository of IoT solution designs with high data quality and integrity.
M2M Technical Implementation Consultant
• Ownership of the IoT customer onboarding materials including customer facing and internal documentation, technical diagram creation for the entire IoT product portfolio.• Organised and chaired customer facing troubleshooting calls with technical stakeholders, quickly resolving issues with solution deployments to achieve customer satisfaction.• Managed team work distribution as part of a global team in order to ensure customer solutions were delivered on time, first time.• Defined and delivered the initial design, UAT, trial and training of the Workflow tool which provides unrivalled BI on all IoT onboarding tasks.
Aug 2012 - Aug 2015
Asp.Net Application Developer
• Designed and implemented Project Allocation and order tracking database using VB.NET and SQL to replace MS Access database/Excel.• Improved processes to increase agent productivity and provide accurate management information and statistics.• Project managed transition from MS Excel to new GUI including end-user training, day to day maintenance and developing new features.
Apr 2008 - Sep 2012
Pathfinder 2Nd Line Team Leader
• Managed the launch of a ring-fenced team of second and third line technical advisors to support new products in pilot phase in order to protect impact on call centre SLA's.• People management/Leadership of technical support staff including scheduling, FTE budgeting, shrinkage, call quality, escalations.• Defined and improved internal process and worked closely with third party suppliers to improve the product and customer experience.
Mar 2006 - Apr 2008
Website Manager/ It Assistant
Responsibilities included end user IT support, server management, website development and sales.
2001 - 2006
~5 yrs
Purchasing Co-Ordinator
Project Telecom Ltd
Responsibilities included stock ordering, stock forecasting and device compatibility expertise.
1998 - 2001
~3 yrs
FAQ
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What company does Stephen Adshead work for?
Stephen Adshead works for Vodafone IoT.
What is Stephen Adshead's role at Vodafone IoT?
Stephen Adshead is listed as IoT Business Improvement Manager at Vodafone IoT.
Where is Stephen Adshead based?
Stephen Adshead is based in Greater Nottingham, United Kingdom while working with Vodafone IoT.
What companies has Stephen Adshead worked for?
Stephen Adshead has worked for Vodafone Iot, Vodafone Business, Vodafone Global Enterprise, Vodafone, and Vodafone Uk.
How can I contact Stephen Adshead?
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