Citizen Information Service (CISs) provide free, impartial & confidential information, advice and advocacy services to the public.  I work alongside, receiving visitors at the front desk by greeting, welcome & directing them appropriately notifies the company personnel of visitor arrival,  Answering phones and emails, managing post and deliveries/ Logging data in excel/ issuing and printing relative forms/ Publishing monthly Newsletter Coordinating meeting and appointments preparing letters and documents, manage all visitors  Keeps safe and clean reception area by complying with procedures, rules and regulations  Maintain records and files adhering to best practice guidelines around data protection & GDPR Ensure the centre has adequate stocks of stationery supplies, publications, information leaflets, application forms

BCIL are an organization that advocate on behalf of people for disabilities for the Blanchardstown area and surrounds  The services include Home Care support, provision of Transport for medical and social appointments, political and social advocacy and information dissemination. We also highlight current affairs effecting the issues / barriers in engaging with society I work alongside o Supporting the service provision for clients including setting up appointment for manager, organizing drivers for transport, running the front office – meeting and greeting, keeping records of time sheets, data inputting, ensuring follow up on call & emails/ supporting main office with admin dutieso I also work along with the Community Employment Supervisor in the Assisting with Payroll department / Timesheets, count the payable hrs., wages & taxes of employees

 One of the biggest recruitment and training companies in Dublin, I took charge of working with people who were unemployed and looking for work While a recruitment manager was interviewing the clients and dealt directly with companies that were employing people, I undertook all the background and research work to ensure that clients got the best service. I dealt with all issues including obstacles to work e.g. different languages and competencies and worked with the officers to come up with the best fit for clients, often recommending training to clients to fill gaps in skillset  I undertook all the administration, filing & coordinating of meetings and appointments to ensure the smooth, effective and efficient operation of the business

 I worked as a Personal Assistant to the Services Manager, who oversaw the provision of services to people with intellectual disabilities nationally  A key part of my role included updating the policies and procedures o under the direction of the manager and in line with HIQAo Working with the manager to communicate changes and updates down the line, circulating and informing staff of all new /updated policieso Working on Health & Safety, compliance including overseeing the Accident Report Form process, ensuring and attending fire drills quarterly and risk assessment procedures  I also assisting with HR department including updating data returns for audits/ grant applications, staff management as well as the Payroll office r(up to 100 people), as well as assisted in accounts/ auditing budget sheets/ bank reconciliation All other admin duties including attending and taking minutes of meetings, circulating memos as required, corresponding to stakeholders through email, letters and telephone, also scanning, filing and photocopying as required etc.

 One of the largest childcare services in Blanchardstown/ Corduff Meeting and greeting clients  I was charged with central reception and administration for the organizations were I coordinated communications from external clients/ customers/ stakeholders and engaged with different administration duties to ensure smooth running of the organization I was in charge of weekly financials including payroll (for up to 30 people), general Accounts, Invoicing of Fees and Suppliers and Bank Reconciliation on behalf of the manager