One of my main goals is to work as an Office Administrator in a local company office, greeting people and working with customers. I enjoy working on the computer and having the flexibility to work at my own pace. Some of my experiences is in the following areas. Electronic Health Records Certification, some basic medical Coding, Brightree Medical Management System, SAP, Phones, Microsoft Office,Order Management Lean Manufacturing Strategic Planning - Customer Service Team Building Change Management, General Office duties.Specialties: I enjoy training new consultants and watching them grow as we build our team together.
Mullen(R) Testers
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Office ManagerMullen(R) Testers Nov 2015 - PresentChicopee, MaManufacturing
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Independent ConsultantPartylite Nov 2004 - PresentSpringfield, Massachusetts AreaI am an Independent Consultant with PartyLite. •Successfully own and operate a Direct Sales Business through the effective marketing of products at home parties, community bingos, and various fundraising events.•Selected by senior management to train incoming consultants on the use of computerized resources.•Sponsor new consultants and work closely with my team to ensure the attainment of goals.•Consistently exceed sales objectives through the implementation of focused marketing plans and outstanding follow up with customers.
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Customer Service AssociateLife Supply Corporation Mar 2013 - Apr 2015Chicopee, MassachusettsDurable Medical Equipment company. Working with the Brightree Syatem, Patient intake, Hospice Account Coordinator, Private pay patient account billing. Entering patients information and maintaining patient accounts.
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ConsultantPrincess House 2006 - 2013Home Parties, Sales -
Order Management CoordinatorCallaway Golf Ball Operstions Jun 1990 - Sep 2011Springfield, Massachusetts Area•Facilitate daily workload for the warehouse including printing of RSP labels using World Link to ensure consistent productivity with minimal downtime. •Create the ASN labels for our strategic accounts, following their specific guidelines.•Participated in a team that was instrumental in providing for a seamless integration to SAP.•Continue to develop SAP capabilities to ensure ongoing excellence in the implementation of system.•Ensure for the timely processing of all orders through the implementation of effective monitoring and proactive research of outstanding items.•Contribute to the ongoing productivity of order processing by assisting team as needed.•Process return product through the implementation of effective processing. •Using 5S principles, recommended a more efficient process that resulted in increased productivity.•Initiated an improved billing process that was successfully implemented throughout department.
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Sales AssociateKay Bee Toys Oct 1978 - Mar 1979Stocked shelves, Customer Service, Cashier
S Besner Education Details
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Branford Hall Career Institute-Springfield Campus4.0 Gpa -
Business
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S Besner attended Branford Hall Career Institute-Springfield Campus, Holyoke Community College.
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