ACTIVELY SEEKING FOR FRAUD ANALYST/ PROCESS ANALYST/ ROOT CAUSE ANALYST POSITION.• Experience from well known, established retail and e-commerce companies.• Fraud and risk management.• Analysis for business strategy to control seller and customer fraud.• Analyzing both seller and customer data, observing trends and identifying fraud.• Corrective and Preventive action (CAPA).• Team management.• Making major decisions for strict implementation for process betterment.• Client handling skills.• Root cause analysis for finding faults and problems in the process.• Good logical, analytical, problem solving, adaptability and learning skills.• Good verbal and written skills.• Ability to work under pressure and in a fast paced environment.• Keen to learn something new every day for self development.
Iconvergence Solutions
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Senior Information Technology Recruiter (Remote)Iconvergence Solutions Dec 2016 - PresentUnited States Full cycle of recruiting process. Hire high level of Software Development Engineers (Java, Java Backend, .Net, C#, Android, IOS, SQL, and Oracle) Technical and Non-Technical PM's, Business Analysts, Systems Analysts, Data analysts, Web Developers and Designers and QA/test positions. Sourcing candidates using networking, Social networking, Proficient in Boolean Logic, Job websites, LinkedIn, referrals, cold calls, user groups, internal Data Base. Scheduled and coordinated approximately 10-20 interviews a week, including feedback and submissions between the client and candidate, responsible for the entire cycle from qualifying the requirements from the client, the candidate screening and recruitment and closing of the candidate and all related contract negotiations. Building and maintaining passive candidate’s pipeline, sourcing, assessing, phone interviewing, scheduling technical interviews, organizing interview process and hiring discussions with Technical Interviewers and Hiring Managers. Collaborated with all levels of client managers to develop recruiting strategies, conduct interviews, assist managers with candidate selection, and provide a steady pipeline of talent as per client needs. Consult with business and functional hiring managers to define competencies for specific roles. Conducted daily team meetings to check progress, identify potential issues, and provide feedback and to offer hands on help as needed. Maintaining Data Reports and Performance Metrics on a regular basis Negotiated consultant contracts with their party or sole proprietorships with regards to rate, durations, extensions, relocation, H-1 transfer, etc.
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Fraud Analyst, Business StrategySnapdeal Dec 2014 - May 2016New Delhi Area, IndiaFraud and risk management.Analysis for business strategy to control seller and customer fraud.Major role in process correction for high escalated complaints (Empty parcel).Analyzing both seller and customer data, observing trends and identifying fraud.Corrective and Preventive action (CAPA).Fraud team management.Making major decisions for strict implementation for process betterment.Root cause analysis for finding faults and problems in the process and suggest improvements accordingly. -
Sales ExecutiveHomeshop18 Mar 2013 - Nov 2014Noida Area, IndiaHired as a Sales executive, responsible for placing orders on calls and raising complaints as per customer request. Placing orders for the customers and making cross sales in an inbound calls process Raising complaints and sharing the turn around time for the complaint to get resolved. Resolving customer queries and doubts about the products displayed in the website or on the channel
S C Education Details
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Art/Art Studies, General -
Guru Harkrishan Public School PatialaHigh School Equivalence Certificate Program
Frequently Asked Questions about S C
What company does S C work for?
S C works for Iconvergence Solutions
What is S C's role at the current company?
S C's current role is R.
What schools did S C attend?
S C attended Punjabi University, Patiala, Guru Harkrishan Public School Patiala.
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