Supervisor, Human Resources Service Support Center

Volunteered time to various non-profits to assist with event logistics, social media posts, and hands-on maintenance needs.

Started with Woodstock Farm Sanctuary as the Administrative Assistant. Promoted to Administrative Manager after 2 years of increasing responsibilities. Eventually held simultaneous roles as Administrative Manager, Store Manager, Volunteer & Intern Manager, and Education Manager, supervising upwards of 10 staff across the four departments.Administrative Manager- Created and adhered to annual budget.- Spearheaded project to provide internet to multiple buildings across property. Assisting with install to ensure ability to troubleshoot issues.- Oversaw Office Operations including supervising paid staff, interns, and volunteers.- Point person to communications, utilities, equipment, and supply vendors.- Maintained office equipment, including providing tech support. Store Manager- Created and met quarterly and annual sales goals.- Project lead to transform old lodge into a new Visitor Center. - Conducted research on new products to ensure quality standards, and worked with Marketing Manager to create new product designs, oversee paid and volunteer artists, and advertise on social media. - Hired, trained, and managed weekend cashiers. Volunteer and Intern Manager- Advocated for implementation of intern reimbursement program.- Oversaw Volunteer Coordinator and volunteer point-staff from all departments. - Provided participation reports to high schools, colleges, and town/city courts.- Managed staff and up to 40 volunteers during large, annual on-site events. Education Manager- Conducted complete overhaul of on-site tours, and conducted annual revision of tour notes including an annual fact-check.- Worked across departments to ensure continuity of information and messaging.- Collaborated to create new organization mission and vision statements.

Provided support to multiple NYS Associations' members, including processing membership applications and dues, and tracking continuing education credit requirements. Position included administrative assistant duties and providing on-site support to programs managers during training events and annual banquets.

Monitored activity on a high volume of SNT trusts to ensure account holders' SSI eligibility. Provided compassionate and clear customer service to folks who often either had or who cared for loved-ones with health issues and difficult financial situations.

Trained skills, knowledge, and fitness of 20-25 players as individuals and as a team. Each daily practice was meticulously scheduled to optimize limited field-usage allotment and shared equipment, and "homework" was assigned to increase productivity.