Steve D.

Steve D. Email and Phone Number

Cyber Security Enthusiast | Technical Specialists | Critical Thinker | Future Blue Team Member | Comptia CySA+ Certification @ Apple
Steve D.'s Location
United States, United States
About Steve D.

Hello Everyone! My name is Steve, and I am a Cyber Security Professional. With a deep-rooted passion for technology and a knack for problem-solving, I’ve embarked on an exciting journey in the world of cybersecurity.My first encounter with technology was both unique and surprisingly ordinary. I vividly recall the moment I played my first video game—a seemingly simple act that ignited my passion for all things tech. As I matured, I realized that the perfect intersection of my technological fervor and my thirst for critical thinking lay in the field of cybersecurity.I’ve honed my skills across various domains, including effective communication, patch management, technical support, and software troubleshooting. My current focus involves refining my expertise in: vulnerability management, incident response, threat hunting, and cloud security. Each day brings new challenges, and I relish the opportunity to contribute positively to our digital landscape.I warmly welcome engaging conversations about technology and its potential impact on society. Let’s explore the ever-evolving world of cybersecurity together!

Steve D.'s Current Company Details
Apple

Apple

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Cyber Security Enthusiast | Technical Specialists | Critical Thinker | Future Blue Team Member | Comptia CySA+ Certification
Steve D. Work Experience Details
  • Apple
    Technical Expert
    Apple Oct 2021 - Present
    Cupertino, California, Us
    - Coordinated installation of updating computer programs and systems in order to expand systems with new features, structural components and security protocols updates.- Establish new welcoming and greeting strategies with peers, improving customers’ perception of the store; which yields an influx of customers visiting the store as well an increase in sales.- Making actionable suggestions with peers and leadership team to create and improve technical procedures for mechanical repairs on Apple products to reduce damage during repairs and achieve a 95% success rate.
  • Apple
    Technical Specialist
    Apple Sep 2017 - Oct 2021
    Cupertino, California, Us
    - Excel in educating customers on product features and technical related procedures around customers' necessities in order for customers to better comprehend the full utilization of their devices. - Clearly provide technical advice to the team, on practices to prevent violation of customers' privacy and minimize poor analytical behaviors through peer-to-peer feedback and mentorship.
  • Apple
    Apple At Home Advisor
    Apple Oct 2020 - Feb 2021
    Cupertino, California, Us
    - Performed a series of remote support and troubleshooting for Apple's products and applications that were non-functional and determined the cause of the issue(s) and provided customers with the next best step of actions to bring their devices to a functional state.- Consistently operated multiple chat sessions to facilitate customers’ immediate needs and fulfill the company’s metrics, by aiding two-three customers every eighteen to twenty minutes.
  • Apple
    Technical Merchandise Pro (Ise)
    Apple Jun 2020 - Dec 2020
    Cupertino, California, Us
    - Eagerly led and monitored merchandising reset events and supervised team while effectively managing time and prioritizing the needs of the business.- Assisted leading and organizing the process of imaging macOS and iOS products in order for devices to have up to date and proper software for company and clientele use.
  • Optimum Healthcare It
    Credential Trainer / It Consultant
    Optimum Healthcare It Feb 2016 - Aug 2017
    Jacksonville Beach, Florida, Us
    - Displayed effective managerial behavior and evaluated internal systems and prepared training initiatives to mitigate ongoing problems.- Thoroughly documented research findings and prepared polished reports highlighting results and improved teaching strategies.
  • Best Buy
    Sales Associate
    Best Buy Aug 2013 - Dec 2015
    Richfield, Minnesota, Us
    Computer/ Mobile Department

Steve D. Education Details

  • Per Scholas
    Per Scholas
    Cyber Security
  • University At Albany
    University At Albany
    Information Science/Studies
  • Per Scholas
    Per Scholas
    Information Technology

Frequently Asked Questions about Steve D.

What company does Steve D. work for?

Steve D. works for Apple

What is Steve D.'s role at the current company?

Steve D.'s current role is Cyber Security Enthusiast | Technical Specialists | Critical Thinker | Future Blue Team Member | Comptia CySA+ Certification.

What schools did Steve D. attend?

Steve D. attended Per Scholas, University At Albany, Per Scholas.

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