Stuart Grigsby Email & Phone Number

Sweden

Accountable for executing on our monetization strategies both internally and externally with regards to Battlefield 2042 in association with our Senior Product Manager. I personally manage and implement the engagement and monetization strategies in our legacy titles that will deliver revenue according to target.I’ve developed training materials for the Product Management team and our documentation hierarchy for projects we own. I have spearheaded the team’s analysis of competitor titles and regularly report on key take-aways and industry best practices.Consistently keep up with industry changes and update myself and the Production Management team's knowledge in regards to industry standards and best practices, maintaining a timeline of major releases, news, events and competitor monetization strategies. Collaborate with Production, Marketing, Analytics, Finance & Publishing to deliver upon plans in regards to multiple titles within the Battlefield franchise.During my time as Product Manager I’ve also worked as an acting Producer focusing on development of one of our internal tools that is now used by EA globally. I was responsible for maintaining the team’s focus and managing feature development of the product to meet the needs of the company and our internal partners.

Stockholm, Sweden

Creation and management of the first and third party offerings used in the various online stores available as well as our in-game stores to drive retention and revenue.

Stockholm, Sweden

· Ownership of the QA process via working closely with producers, developers, designers, and engineers to negotiate all aspects of QA evaluation (maintaining the defect database, escalating issues, and reporting on the overall testing progress). · Utilize in house Game Engine Management tools, as well as JIRA, Confluence, Microsoft Office, Etc. to effectively communicate and log QA work. · Plan, delegate, and facilitate execution of meta level QA plans with QA testers. · Follow up on analysis, interpret, prioritize and communicate findings to QA management and stakeholders. · Provide structured and actionable feedback on gameplay and mission design that balances usability and available resources against development end goals. · Analysis of competitor titles and presentation of key take-aways and best practices. · Logging and structuring of Onboarding process for QA testers and Analysts.

Greater San Diego Area

· Detailed customer resolutions and satisfaction training. · Training in wiring, installation, and troubleshooting of VOIP, television, and internet services. · Training and certification in the operation of heavy machinery, and handling of hazardous materials. · Certified in CPR and basic first aid. · Inventory management of 1k-2k USD of product daily. · Training in expense and bottom line profit management.

· Maintaining and enforcing high standards of food and beverage quality. · Meeting speed service goals and coaching team to maximize success to meet goals. · Provide and train team on how to give outstanding customer service. · Train team on new products and suggestive selling of beverages and food items that pair well and that are tailored to customers’ specific needs and preferences. · Efficient and accurate cash handling of approx. 1k-2k USD daily.

· Organization and maintenance of files and records as well as digital stock archives. · Meeting speed service goals and coaching team to maximize success to meet goals. · Provide and train team on how to give outstanding customer service. · Train team on new products and suggestive sell products that are tailored to customers’ specific needs and preferences. · Efficient and accurate cash handling of approx. 6k-12k USD daily.