Sofia Heredia Email & Phone Number

Miami, Florida, United States

-Resolved conflicts and addressed behavioral issues in a proactive and constructive manner, promoting positive relationships and a supportive learning environment.-Led and supervised after school programs for students, demonstrating strong leadership skills and ensuring a safe and inclusive environment.-Developed and implemented engaging and educational activities, fostering creativity, teamwork, and personal growth among participants.-Maintained accurate records of attendance, participation, and program outcomes, using data to evaluate effectiveness and make informed decisions for continuous improvement.

Miami Beach, Florida, United States

-Utilized persuasive selling techniques and product demonstrations to drive sales and achieve revenue targets, consistently exceeding performance metrics and contributing to overall business success.-Gathered valuable insights from customer interactions, including feedback on products, preferences, and trends, to inform marketing strategies, product development, and business decision-making.-Monitored and analyzed sales performance, customer feedback, and market trends to identify opportunities for growth and improvement, presenting findings to management and recommending strategic initiatives to drive business outcomes.-Reviewed and resolved differences between accounting information and cash drawer.-Helped customers complete purchases which increased conversion rate and customer satisfaction.