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Scott Jeffrey Email & Phone Number

Sr. Global Repair Manager at iRobot
Location: Grays, England, United Kingdom 7 work roles 1 school
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Current company
Role
Sr. Global Repair Manager
Location
Grays, England, United Kingdom
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Who is Scott Jeffrey? Overview

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Quick answer

Scott Jeffrey is listed as Sr. Global Repair Manager at iRobot, a company with 1531 employees, based in Grays, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Scott Jeffrey.

Scott Jeffrey previously worked as Global Repair Manager at Irobot and Team Leader - Service Engineering at Olympus Medical Ukie. Scott Jeffrey holds Hnc, Mechanical Engineering from Prospects College Of Advanced Technology.

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Email format at iRobot

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iRobot

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Profile bio

About Scott Jeffrey

Sr. Global Repair Manager at iRobot, with more than 15 years of service support experience. I oversee global repair operations and strategy to ensure we deliver a premium customer experience to millions of users worldwide.Experienced in leading complex and cross-functional projects to transform operations and business processes. I have developed service solutions from concept to global roll-out, covering aspects such as operational (& resource) planning, value stream analysis, workshop & equipment layout, process design and digital automation. I have an HNC in Mechanical Engineering and I am Lean Six Sigma certified. I am passionate about innovating services and products that enhance customers after-sales experience and anticipate future consumer demand. I foster strong relationships within teams and across business functions, using a holistic and humble approach. My mission is to enable and empower our repair teams to provide the best service possible to our customers.

Current workplace

Scott Jeffrey's current company

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iRobot
Irobot
Sr. Global Repair Manager
bedford, massachusetts, united states
Website
Employees
1531
AeroLeads page
7 roles

Scott Jeffrey work experience

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Sr. Global Repair Manager

Current

London, England, United Kingdom

Leading global repair strategy and operations:- Executing operational strategy- Leveraging regional teams to share and build best practice- Driver of continuous improvement- Proactive engagement in go to market and after-sales solutions to enhance Cx and reduce warranty costs- Improving out of warranty services to extend product life and offer customers.

Nov 2023 - Present

Global Repair Manager

London, England, United Kingdom

Global repair leader for iRobot customer care. Providing strategy and support to teams in North America, EMEA, APAC and LATAM to deliver business process improvement and operational efficiencies across all regions.Key achievements:- Delivered business transformation projects to significantly increase the opportunity to repair products in North America..

Jul 2022 - Nov 2023

Team Leader - Service Engineering

Southend-on-Sea, Essex, United Kingdom

I led a team of Engineers in the support and development of repair processes for medical devices across a global company. The team were engaged in the full life cycle management of medical devices including R&D (design for service), new repair introduction, tooling development, process development, technical documentation and operational support. I worked.

Jan 2019 - Jul 2022

Process Development Engineer

Southend On Sea, United Kingdom

Developing tooling and processes to support repair operations in the UI Region, ensuring audit Compliance to internal and regulatory standards. Responsibility to deliver time and cost saving through continuous improvement and process development.

Apr 2017 - Jan 2019

Medical Service Engineer

Southend On Sea, United Kingdom

Working in a team to support Repair operations in the UI Region through product lifecycle management and tooling development whilst also providing technical support to end users across the UK.

Aug 2014 - Apr 2017

Field Service Engineer

Excel Healthcare

London, United Kingdom

Field Service Engineer maintaining and installing a wide range of Dental equipment including Autoclaves, Dental Chairs, Suction Units and X-ray Systems.

Feb 2012 - Aug 2014

Workshop Technician

Excel Healthcare

London, United Kingdom

Workshop technician servicing and repairing Autoclaves and Dental equipment. Duties also included stock control, logistics and customer telephone support.

Oct 2009 - Feb 2012
Team & coworkers

Colleagues at iRobot

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1 education record

Scott Jeffrey education

FAQ

Frequently asked questions about Scott Jeffrey

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What company does Scott Jeffrey work for?

Scott Jeffrey works for iRobot.

What is Scott Jeffrey's role at iRobot?

Scott Jeffrey is listed as Sr. Global Repair Manager at iRobot.

Where is Scott Jeffrey based?

Scott Jeffrey is based in Grays, England, United Kingdom while working with iRobot.

What companies has Scott Jeffrey worked for?

Scott Jeffrey has worked for Irobot, Olympus Medical Ukie, and Excel Healthcare.

Who are Scott Jeffrey's colleagues at iRobot?

Scott Jeffrey's colleagues at iRobot include Paolo Colianni, Guillermo Portillo, Chris H., Satya Roy, and Min Army.

How can I contact Scott Jeffrey?

You can use AeroLeads to view verified contact signals for Scott Jeffrey at iRobot, including work email, phone, and LinkedIn data when available.

What schools did Scott Jeffrey attend?

Scott Jeffrey holds Hnc, Mechanical Engineering from Prospects College Of Advanced Technology.

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