Stephanie Knutsen Email & Phone Number

• Compliance Board Member• Manage External Client Dispute process• Ensure Regulatory and Security Compliance of 70+ production employees as it relatesto FDCPA, FCRA, GLBA, TCPA, FTC, UDAP• Responsible for administering remediation and disciplinary action when related to compliance• Create and maintain Operations Compliance Audit Program• Create and manage a Compliance Recognition Program

• Direct manager of assigned group of 10-20+ employees• Develop and implement monthly inventive programs• Guide employee performance to meet individual, team and company goals• Prepare and maintain production reports, personnel records, improvement plans, disciplinary reports and quarterly reviews

• Lead by example in all job aspects including quality, compliance, consistency and positive morale• Assist in agenda management, team management and team development• Answer questions and provide developmental support to team• Completed weekly call and work evaluations

• Research and communication via telephone, email, fax and applicable sources• Demonstrate initiative and flexibility working independently and in a team environment• Strict adherence to regulatory compliance• Provide clients with accurate and valuable information

• Cared for children 6 weeks to 6 years old• Collected and organized student data• Lead teacher and co-teaching experience

• Plan, direct and supervise the daily operations and personnel• Meet and maintain all requirements of DCFS• Ensure maintenance, cleanliness and safety of facility• Create a stimulating learning environment for all students ages 6-12

• Collaborated with classroom teacher and school specialists to provide individualized support and redirection to a student with an emotional disorder• Reinforced classroom instruction and maintained a safe and productive learning environment

Bachelor Of Arts - Ba, Elementary Education And Teaching

Activities and Societies: Future Educators at Aurora University Summa Cum Laude Dean's List Illinois Initial Elementary Certificate (Type.

Associate Of Science - As, Elementary Education And Teaching

Dean's List