Around 5 years of experience in IT industry, currently working as Application & ProductionSupport Engineer and Ready to work in 24/7 Rotational shifts.✔ Providing L2 Support and delivering the value-added services to the client.✔ Good working skills inWindows,SQL,LINUX,IIS,FTP and SFTP ,ITIL Process.✔ Monitoring& resolving all the Priority 0/Priority 1/Priority 2/Priority 3 tickets.✔ Experienced in Client/Server and windows web-based Applications.✔ Excellent working knowledge in UNIX and Windows operating system.✔ Proficient in monitoring as well as managing various windows and Linux jobs.✔ Good understanding on Incident Management/Problem Management.✔ Have a good technical background in UNIX,Windows and SQL and is able to meet objectives inteam related projects.✔ Ability to adopt in new Technologies and new tools.✔ Excellent communication, interpersonal skills, confidence and poised in interaction withindividuals at all levels.✔ Handled different Application issues simultaneously.