Stéphane Lalanne

Stéphane Lalanne Email and Phone Number

Manager de transition, Consultant and Formateur @ Paris, FR
Paris, FR
Stéphane Lalanne's Location
Paris, Île-de-France, France, France
About Stéphane Lalanne

Highly competent and enthusiastic professional, I have been practicing Retail for more than 25 years and driving stores chains for national and international brands, resulting a strong experience as a senior position in multicultural environment. I’ve worked in several countries across Europe like France, Belgium, Luxembourg, The Netherlands, Spain... USA and China as well.My key skills are the ability to deliver business performance and manage company transformation to achieve a dominant position on the market, and sustainable profitability. My expertise is based on 3 pillars:• BUSINESS: gifted with an entrepreneurial attitude and results oriented mindset, I drive P&L and deliver sales performance by monitoring KPI’s, improving customer experience and implementing the strategy. I also manage store expansion across several countries, I am a business developer!• OPERATION: I manage store opening, refurbishment and closure. I develop new tolls and upgrade work methods to achieve operation excellence. I make omnichannel live, efficient and consistent in all units.I am a pragmatic person and a problem solver!• PEOPLE: I lead by example, spread company culture and values to engage People. I have a collaborative approach and deploy soft management to reveal talents and drive behavior change. I am a true internal brand ambassador!Positive team leader with excellent communication skills, I am flourishing in supporting dynamic companies that are focused on “the extra mile” and exceed expectations. Now looking for my next challenge!Passionate about supporting Retail companies transformation to much loved profitable High Street Brand 🔹 Developing People Skills & Talents to deliver World Class Customer Service and achieve Operation Excellence 🔹 Driving OmniChannel efficiency🔹 Thinking Out of the Box 🔹 #premiumbrand #retail #teammanagement #leadership #management #changemanagement #manager #leader #lingerie #luxury #cosmetics #fashion #jewelry #watches #shoes #passionate #strategy #brandequity #customerservice #experience #sales #director #executive #financialKPI's #commercialKPI's #KPI #operation #operations #expansion #portfolio #landlord #P&L #businessplan #storeprofitability #online #offline #humanressource #marketing #supplychain #omnichannel #expertise #coaching #training #international #worldwide #reflection #innovation #consistent #reliability #hardworking #responsible #loyal #commitments #procedures #quickmakingdecision #solutions #problemsolver #frencch #english #communication #organization #outstanding #stores #design #strategy #COO

Stéphane Lalanne's Current Company Details
Freelance

Freelance

Manager de transition, Consultant and Formateur
Paris, FR
Stéphane Lalanne Work Experience Details
  • Freelance
    Manager De Transition, Consultant And Formateur
    Freelance
    Paris, Fr
  • Freelance
    Manager De Transition, Consultant & Formateur
    Freelance Jan 2023 - Present
    Paris, France
    Certifié en Conduite du changement professionnel et Scrum Master.COMPETENCES PROFESSIONNELLES:**DIRECTION COMMERCIALE & STRATEGIE OPERATIONNELLE**- Membre du CODIR- Diriger des réseaux retail européens- Adapter des actions globales dans un contexte pluriculturel- Élaborer et impulser la stratégie commerciale de réseau- Améliorer l’expérience client (off-line/on-line), déployer l’omnicanalité- Ouvrir de nouveaux points de vente, assurer la veille concurrentielle - Gérer le parc immobilier, relations bailleurs/franchisés, négociations contractuelles, conformité ERP**ANALYSE & DEVELOPPEMENT DE LA PERFORMANCE**- Optimiser les P&L, rentabilité, budgets- Analyser les KPI’s, reporting commercial et financier- Construire des plans d'action pour la performance- Piloter la masse salariale, optimiser les ressources- Maximiser le CRM avec marketing, actions ciblées- Actualiser le référentiel de compétences et d’évaluation des métiers**MANAGEMENT DES RICHESSES HUMAINES & DES EQUIPES**- Recruter et développer les talents (formation, coaching, promotion)- Enrichir l'expérience collaborateur, engagement à long terme- Développer le leadership, management de proximité et situationnel- Diffuser la culture d’entreprise, animer les réseaux, manager les équipes support- Accompagner le changement, gérer recrutements, on-boarding, formation continue- Garantir un bon climat social, co-animer le CSE, piloter la politique salariale- Sublimer l’expérience client, améliorer le discours de marque et techniques de vente**CONDUITE DU CHANGEMENT & PILOTAGE DE PROJETS**- Méthodes Agile, Lean management, excellence opérationnelle- Diagnostic de l’existant, planification des actions- Définir livrables, évaluer risques, accompagner le changement- Communication transversale, optimisation des process, harmonisation des méthodes de travail- Définir et piloter la stratégie globale du projet avec les instances de direction- Assurer rentabilité et atteinte des objectifs
  • La Redoute
    Retail Director
    La Redoute Jun 2021 - Jun 2022
    Paris, France
    Groupe Galeries LafayettePilotage et animation du réseau AMPM & La Redoute Intérieurs (boutiques et corners)Construction et mise en oeuvre de la stratégie omnicanale et d'excellence opérationnelleRenforcement des compétences métiers et managériales au sein des équipesAmélioration de la shopping expérience et de la satisfaction ClientDéploiement de la présence physique des 2 marquesOptimisation des P&L
  • Habitat
    Retail Director
    Habitat Mar 2019 - Jun 2020
    Région De Paris, France
  • Hunkemöller International Bv
    Directeur Retail France, Belgium & Luxembourg
    Hunkemöller International Bv Mar 2016 - Mar 2019
    St Quentin, France / Antwerpen, Belgique
  • Hunkemöller International Bv
    Head Of Retail France & Luxembourg
    Hunkemöller International Bv Nov 2009 - Feb 2016
    St-Quentin, France
  • Manfield Shoes
    Area Manager France
    Manfield Shoes 2007 - 2009
    Paris, France
  • Oxybul Éveil Et Jeux
    Area Manager France
    Oxybul Éveil Et Jeux 2001 - 2007
    Paris / Fourqueux, France
    Anciennement FNAC EVEIL & JEUX
  • Fnac (Junior)
    Store Manager
    Fnac (Junior) Aug 2000 - Sep 2001
    Val D'Europe, France
  • Gap Inc.
    Assistant Store Manager
    Gap Inc. Sep 1998 - Jul 2000
    Paris, France
  • Walmart
    Business Graduate Trainee
    Walmart Apr 1998 - May 1998
    Greensboro, Nc
    Retail, management, marketing
  • University Of North Carolina At Chapel Hill
    Teaching Assistant In French
    University Of North Carolina At Chapel Hill Aug 1997 - May 1998
    Chapel Hill, Nc
    Teaching French as native speaker to 3 classes of undergraduate students
  • Credit Lyonnais
    Business Graduate Trainee
    Credit Lyonnais Mar 1997 - May 1997
    Shanghai City, China
    Finance, Project funding, Joint venture

Stéphane Lalanne Skills

Service Client Microsoft Office Management Microsoft Excel Vente Microsoft Word Leadership Powerpoint Gestion De Projet Marketing Formation Immobilier Commercial Merchandising Sales Gestion De Magasin Mode Habillement English Kpi Lingerie Fashion Articles De Luxe Business Development Operations

Stéphane Lalanne Education Details

Frequently Asked Questions about Stéphane Lalanne

What company does Stéphane Lalanne work for?

Stéphane Lalanne works for Freelance

What is Stéphane Lalanne's role at the current company?

Stéphane Lalanne's current role is Manager de transition, Consultant and Formateur.

What schools did Stéphane Lalanne attend?

Stéphane Lalanne attended University Of North Carolina At Chapel Hill, Université Nice Sophia Antipolis (Membre D'université Côte D'azur), Université Paris-Est Créteil (Upec).

What are some of Stéphane Lalanne's interests?

Stéphane Lalanne has interest in Children.

What skills is Stéphane Lalanne known for?

Stéphane Lalanne has skills like Service Client, Microsoft Office, Management, Microsoft Excel, Vente, Microsoft Word, Leadership, Powerpoint, Gestion De Projet, Marketing, Formation, Immobilier Commercial.

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