Samantha Lehnert Email & Phone Number

United States

Chicago, Illinois, United States

• The Human Resource contact within large client organizations. Respond and handle all employee requests as it relates to the HR function.• Administer FMLA and disability paperwork, conduct handbook rollouts, new hire orientation and a variety of trainings including sexual harassment training, discipline training, time management training, etc• Solve day-to-day issues/concerns related to GMS services (Payroll, Risk Management, Unemployment, Benefits).• Create new company policies and procedures while presenting new ideas to help develop employees within the organization.

• Assisting with the day to day operations of the business • Lead a team in planning, implementation and execution of merchandising initiatives • Work closely with department leaders and associates to identify opportunities and develop timely solutions • Ensure associates and location adhere to safety and OSHA regulations

• Managed the store hiring process and applicant tracking system• Coordinated onboarding utilizing KnowMe, ExpressHR, new hire orientation, compliance and development training• Maintained confidential information and employee files and I9s, handled grievances, administered coaching and discipline, and unemployment claims• Served as point of contact for HR communication for team of 230 employees, ensured team adheres to company policies and employment laws

• Responsible for maintaining excellent guest experience • Engaged in conflict resolution tactics when guest complaints would arise• Manage several thousand dollars in deposits daily• Deliver high speed coaching and administer corrective behavior when necessary• Promote a collaborative environment by encouraging teamwork

• Handled various transactions with ease and enthusiasm• Worked in multiple departments when needed• Maintained high energy during the checkout process• Responsible for various product knowledge to answer guest questions