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S M. Email & Phone Number
System Engineer
at
VC3
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
System Engineer
Location
Los Angeles, California, United States
Company size
Who is S M.? Overview
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Quick answer
S M. is listed as System Engineer at VC3, a with 641 employees, based in Los Angeles, California, United States. AeroLeads shows a matched LinkedIn profile for S M..
S M. previously worked as NOC infrastructure administrator at Fpa Technology Services, Inc. - A Vc3 Company and Tier 2 Supervisor at Electric. S M. holds Associate Of Arts And Sciences - Aas, Computer Science from Antelope Valley College.
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VC3
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Profile bio
About S M.
S M. is a System Engineer at VC3.
Current workplace
S M.'s current company
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7 roles · 9 years
S M. work experience
A career timeline built from the work history available for this profile.
Noc Infrastructure Administrator
Current
Nov 2023 - Present
Tier 2 Supervisor
Acted as Liaison between the customer, CSMs, Project Managers, and support team.Handled escalated tickets where clients satisfaction was at risk.Ensured team SLAs and KPIs were met or exceeded.Manage onboarding and workup of new employees.Delegated and oversee projects until completion.Reviewed completed tickets to ensure SOPs were followed and standards were upheled.
Oct 2022 - Feb 2023
Tier 2 Troubleshooter / Systems Admin
Supported Mac and Windows devices.Managed multiple tickets with 10 minute response SLA.Supported Meraki and Unifi network devices.Participated in inter departmental collaboration to fuffil client needs.Troubleshooted issues with JAMF / Kaseya.Collaborated with Product and Engineering regarding our SaaS offering.Completed projects that exceeded the scope of a regular ticket.
Mar 2022 - Oct 2022
Senior Software Support Engineer
Provide Technical support for both Endicia and Stamps.com software. Maintain knowledge related to both platforms including workarounds, upcoming features, and deprecated features. Handle 15-25 Technical support phone calls daily. Utilize Splunk, Jira, and other internal tools to resolve technical issues.
2021 - 2022
~1 yr
Help Desk
Provide technical support to clients via phone, email, and remote access tools. Troubleshooting hardware and software issues for clients, including operating systems, desktop applications, and network connectivity. Escalating complex problems to higher-level technicians and following up on resolution status. Document client interactions, resolutions, and knowledge base articles for future reference. Installing, configuring, and maintaining client systems, including desktops, laptops, printers, and mobile devices. Ensure client satisfaction by promptly addressing and resolving technical issues.
2019 - 2021
~2 yrs
Repair Technician And Troubleshooter
High Desert Computer Repair
Assist customers with upgrades, repairs, and general PC / Mac issues.
2018 - 2019
~1 yr
Team & coworkers
Colleagues at VC3
Other employees you can reach at vc3.com. View company contacts for 641 employees →
EF
Erik Findholt
Colleague at Vc3Hinesburg, Vermont, United States
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NS
Nitesh Sharma
Colleague at Vc3Edmonton, Alberta, Canada
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BE
Benyamin Eskandari
Colleague at Vc3Canada
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BL
B Lee
Colleague at Vc3Nepean, Ontario, Canada
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KW
Kyle Wied
Colleague at Vc3Madison, Wisconsin, United States
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TL
Thomas Lawson
Colleague at Vc3Memphis, Tennessee, United States
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KP
Kyle Pendergast
Colleague at Vc3Minneapolis, Minnesota, United States
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DM
Devin Mccubbins
Colleague at Vc3Irmo, South Carolina, United States
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GG
Gabriela Garcia
Colleague at Vc3Mississauga, Ontario, Canada
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CL
Charles Lawson
Colleague at Vc3Greenwood, South Carolina, United States
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Erik Findholt
Colleague at Vc3Hinesburg, Vermont, United States
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NS
Nitesh Sharma
Colleague at Vc3Edmonton, Alberta, Canada
View →
BE
Benyamin Eskandari
Colleague at Vc3Canada
View →
BL
B Lee
Colleague at Vc3Nepean, Ontario, Canada
View →
KW
Kyle Wied
Colleague at Vc3Madison, Wisconsin, United States
View →
TL
Thomas Lawson
Colleague at Vc3Memphis, Tennessee, United States
View →
KP
Kyle Pendergast
Colleague at Vc3Minneapolis, Minnesota, United States
View →
DM
Devin Mccubbins
Colleague at Vc3Irmo, South Carolina, United States
View →
GG
Gabriela Garcia
Colleague at Vc3Mississauga, Ontario, Canada
View →
CL
Charles Lawson
Colleague at Vc3Greenwood, South Carolina, United States
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1 education record
S M. education
FAQ
Frequently asked questions about S M.
Quick answers generated from the profile data available on this page.
What company does S M. work for?
S M. works for VC3.
What is S M.'s role at VC3?
S M. is listed as System Engineer at VC3.
Where is S M. based?
S M. is based in Los Angeles, California, United States while working with VC3.
What companies has S M. worked for?
S M. has worked for Vc3, Fpa Technology Services, Inc. - A Vc3 Company, Electric, Auctane, and Allconnected.
Who are S M.'s colleagues at VC3?
S M.'s colleagues at VC3 include Erik Findholt, Nitesh Sharma, Benyamin Eskandari, B Lee, and Kyle Wied.
How can I contact S M.?
You can use AeroLeads to view verified contact signals for S M. at VC3, including work email, phone, and LinkedIn data when available.
What schools did S M. attend?
S M. holds Associate Of Arts And Sciences - Aas, Computer Science from Antelope Valley College.
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