Syed Muhammad Arshadullah Email & Phone Number

Pakistan

• Operational Management
• Oversee Banc Assurance Takaful Operations via the FILOS System
• Ensure compliance with Regulatory requirements
• Support the team in daily operations, including underwriting, policy issuance, claims, alterations through FILOS, and data provision to Securities & Exchange Commission of Pakistan (SECP)-The Insurance Regulator, Pak.
• Review and approve financial alterations, change in procedure, or any correction in policy records in system
• Address special service requests from PQFT and Partner BanksIT Management

Islamabad, Pakistan

• Ops Mgmt
• Restructured and controlled Individual and Group Life Dept across HO & ROs
• Implemented Interim Underwriting Rules and established TATs
• Formulated Underwriting Operating Manual with SHMA, aligning with Regulatory and Reinsurer (SWISS Re) requirements
• Reviewed and approved high sum assured and sub-standard underwriting proposals from ROsPolicy Admin System
• Submitted requirements for the new Policy Admin System to CEO and the Consultant (SHMA)

Dubai, United Arab Emirates

• Operational Mgmt
• Implemented the Life Dept Operating Manual, ensuring compliance with regulatory and reinsurer requirements.
• Managed daily operations (underwriting, claims, alterations, renewals, reinstatements) and data provision to key depts.
• Used underwriting guidelines from SWISS Re, MUNICH Re, SCOR Re, HANNOVER Re, and RGA for assessment per treaty.
• Led the digitization and IT integration of policy records.Product Development
• Worked with actuaries to systematize new plans, including Unit Linked, Endowment, and Term Life plans.Policy Admin System

Dubai, United Arab Emirates

Islamabad, Islāmābād, Pakistan

• Setup & Operational Management of Underwriting & New Business Department
• Established and managed the Underwriting & New Business Department Mirpur (A.K) as Head, transitioning it from a new center to a Zonal Office.Setup One Window Operation
• Created a One Window Operational Counter in the Policyholder/Customer Services Department, Rawalpindi Zone.Underwriting Procedures Review Team
• Participated in a team appointed by SLIC’s Board of Directors (BOD) to review and report on underwriting procedures across Zonal Offices.Regional Underwriting & Claims Committee
• Served as member and Secretary, evaluating and approving underwriting and claims cases exceeding Zonal Committee authority.Zonal Underwriting & Claims Committee
• Acted as member and Secretary, handling underwriting and claims cases beyond individual underwriters’ authority.Underwriting & Policy Issuance

Islamabad, Islāmābād, Pakistan

• Member & Secretary of Regional Underwriting Committee
• Member & Secretary of Regional Claim Committee
• Evaluated underwriting proposals and claims of high sum assured which were referred by Zonal Underwriting & Claims Committees to Regional Committees
• Visited other Zones under Regional Office (North) jurisdiction, as alternative Underwriter and to ensure compliance of Principal Office and Regional Office directives.
• Member of Underwriting Review Committee constituted by Board of Directors (BoDs), State Life, Principal Office, Karachi in Year 1999 for review of underwriting procedures and practices in different zones

Mirpur, Azad Kashmir, Pakistan

• Started, managed and run newly opened Underwriting Centre
• Designated as Head of New Business Department after up-gradation from Underwriting Centre to full-fledged Zone
• Individual underwriting of new and renewal non-medical, medical, standard and substandard proposals
• Convener Zonal Underwriting Committee
• Alternating Convener of Zonal Claims Committees
• Member of several other Functional Committees of the Zone

Rawalpindi, Punjab, Pakistan

• On the job training of Underwriting, New Business and Policyholder Services Departments
• Attended training of Time Management, Office Management, and Stress Management etc. from State Life Training Academy
• Introduced to functions of all Departments including New Business, Accounts, Policyholder Services, and Agency Administration of the Zone by spending few days in each Department and was briefed by the then.

Fellow Of Life Management Institute (Flmi), Insurance

Associate Of Customer Services (Acs), Insurance

Bachelor Of Business Administration - Bba, Business Administration And Management, General