Administrative professional with significant experience in delivering exceptional customer service at various levels, coaching & mentoring, process and procedures development and quality assurance.Training, support & development of staff is a particular passion.Expertise in developing and delivering innovative process solutions within small enterprises as well as global organisations.Managing multiple projects and conflicting priorities & delivering outcomes within agreed timeframes.Experience in onshore & offshore team engagement and training.Passionate about quality and accuracy and a team player.Strong sense of work practise priorities, time management and ownership.Results-driven, dedicated & loyal.