Satwinder Singh Email & Phone Number

Dubai, Uae, Ae

- Re-Structured the Business Functional Process Flows by understanding complete life cycle of work procedures to meet automation in Oracle NetSuite.- Re-Structured the all-IT Security Polices and SOP for all departments.- Handles all the Data Center, Wireless, Network, Access Control Infra Structure.- Work with internal and external business partners to streamline business processes, improve operational efficiencies and identify current issues.- Establish technical standards for the technical framework.- Identify and develop long-term use plans to improve information flow and operational improvements.

Established information technology "Centre of Excellence" for both workflow management systems and manufacturing intelligence, yielding increased efficiency and greater return on investment. SAP Project Manager1. Preparation of Business Functional Blue Print, Project Plan, Documentation for discussions for Warehouse & Inventory Management.2. Mapped complex business functional process in to SAP B1. 3. Complete the SAP B1 HANA implementation with in limited time period i.e 5 months. 4. Experience in Licensing and support processes.5. Excellent functional knowledge in Administration, Master data, Sales Opportunity, Sales A/R, Inventory, Purchase A/P, Financials, Banking, Profit centre, MRP, Services, and Human Resource Modules of SAP B1 HANA. 6. Conducting training for Application & Mobile users on SAP B1 HANA functionality.IT Infrastructure 1. Administering internal & hosted network infrastructure, server software and associated backup routines.2. Streamlining day-to-day functioning of e-infrastructure for troubleshooting all client/server related issues across the LAN.3. Configuring and deploying antivirus tools and directing network security initiatives for end-users and clients.Operations Manager1. Developing a waste free, defect free & efficient supply chain by employing the six sigma principles2. Implemented the LSS concepts of 8 wastes, level loading, 5S, daily work management system, JIT Inventory etc.3. Managing the supply chain operations of the firm in GCC by leading a team of 15+ across the GCC. 4. Orchestrating high impact business projects targeting cost, speed & delivery.5. Reduction in Warehouse processing lead time by ~ 2 hours for 4 warehouses across the Dubai.6. Created a cycle count process for the assembly floor as part of a kaizen event, increasing the cycle count accuracy rate from 65% to 96%.7. Achieved 24% reduction in average Warehouse processing lead time & 31 % reduction in wrong sorting & bagging of Sales Orders.

Responsible for ongoing development and management of the servers and network, system security, overseeing department budget and planning, and maintaining accurate documentation including resource time tracking and network design documents. Provide daily support of individual computers and employees. Led special projects while ensuring they met strategic business requirements and were completed on time and within budget constraints: 1. Managed 5-person support-department, including all phone (24*7), e-mail and web based support. Trained in-house support staff, including developing training documentation and computer-based instructions. 2. Configured Windows & Linux Servers with OS Level RAID Configuration and Clustering and implemented Symantec Endpoint with centralized console and management. 3. Design and implement short and long-term strategic plans to make certain network capacity meets existing and future requirements 4. Facilitated server builds and network configurations, including migration to a virtual environment. 5. Designed, configured and installed wireless network at remote offices.6. Configured, Managed and administered Moodle Learning Management System (LMS) by merging technologies with CyberNetXY (An Interactive Classroom).7. Designed intranet for Professors and Students to share and search for information housed in the database, library or archives.8. Established asset management practices to track technological assets from purchase to disposal and improved resource optimization by 27%.9. Developed and implemented network security policies.

1. Design & Build up the Server zone by doing the structure cabling in various campus of Organisation2. Increased network performance and security by leading effort to restructure LAN/WAN topology3. Implement the mailing solution Microsoft Exchange in the industry to increase the productivity4. Successfully implements the Metro Area Network including the RF Connectivity across in different locations of industry to share the information under one roof.

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Enhanced internal customer satisfaction by identifying their IT service needs, implementing SLA's for support functions, and creating a customer service oriented culture within the IT department. 1. Spearheading installation, configuration and management of network including2. Installation & configuration of Storage/Backup devices (including disk arrays), Printers, Network Interfaces & terminals3. Overseeing installation, maintenance and repair of hardware & software4. Implements the Panasonic Hybrid Exchange and enterprise wide fax solution with Windows 2008 to reduce the cost of the printing & communication. 5. Conducting End User Training's related to SAP Business One. 6. Reviewed and analysed all data and scorecards of KPIs as bases for continuously improving inventory controls.7. Conducting routine audits of systems and software to identify deviations & streamline processesMonitoring Network Performance, Disk Space Utilisation & prioritising jobs processes and log files.

Responsible for overall direction and maintenance of the company's IT infrastructure 1. Configuring and deploying antivirus tools and directing network security initiatives for end-users2. Configuring TCP/IP and NFS Server in addition to effectively serving end-users in heterogeneous environment3. Decreased inventory, application pricing and licensing expenses by establishing standardisation for application, PC Desktop, and networking systems 4. Successfully engineered a Radio Frequency and Virtual Private Network (VPN) solution for linkage between the remote locations.5. Directed all initiatives to lead the maintenance & administration of organisation network infrastructure6. Documenting procedures for ICT, Security and disaster recovery & recommending changes for users, functions & systems

Bachelor Of Science (B.Sc.) In Information Technolgy, Computer Software Engineering

Ccna, Internetworking