S. Navaid Alam

S. Navaid Alam Email and Phone Number

IT System Support and Service Desk Engineer @ du Telecomunications
Dubai, AE
S. Navaid Alam's Location
Dubai, United Arab Emirates, United Arab Emirates
S. Navaid Alam's Contact Details

S. Navaid Alam personal email

About S. Navaid Alam

With 20+ Years of working experience in the Information Technology Industry. • Managing & Monitoring IT Projects and Resources as a (Software Developer / Network & SQL Server Administrator).• Designing, Implementing Analyzes information, identifies current and potential IT problems and proposes solutions.• Managing database operations and service level agreements & IT Assets (Hardware / Software).• Designing and Implementing IT Operational Policies & Procedures. Compliance with licensing regulations. • Prepare IT Audit Documentations, SOPs, implement & evaluation after implementation IT auditor’s recommendations (In a Public Limited and Multinational Dealer faced & successfully cleared 6 IT Audits per year). • As a company’s 6 Sigma Green Belt applying IT & Business Process Improvement Techniques.• Technical Writing + Management Reporting.• User’s Technical Training, Help Desk Support, Network + Hardware Support and Troubleshooting.• Ensures that computer and network operations are monitored properly, backup / recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.• Develops specific goals and plans to prioritize, organize, and accomplish work.• Performs an assessment of IT budget and capital requirements.• Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule and according to specification.• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.• Celebrates successes and publicly recognizes the contributions of team members.• Provides a technical perspective to information needs along with cost/benefits understanding in an influencing role.

S. Navaid Alam's Current Company Details
du Telecomunications

Du Telecomunications

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IT System Support and Service Desk Engineer
Dubai, AE
Website:
du.ae
Employees:
6982
S. Navaid Alam Work Experience Details
  • Du Telecomunications
    It System Support And Service Desk Engineer
    Du Telecomunications
    Dubai, Ae
  • Du Telecomunications
    It System Support & Service Desk Engineer
    Du Telecomunications Nov 2015 - Present
    Dubai, United Arab Emirates
    Supporting IT all infrastructure including, Softwares, ERP, Network and Servers & Users in 125+ branches in UAE.
  • Argonaut Power  Generation And Air-Conditioning Equipment Rental & Trading Llc
    It Manager
    Argonaut Power Generation And Air-Conditioning Equipment Rental & Trading Llc Feb 2015 - Oct 2015
    Dubai, Uae
    Argonaut is a private limited liability Company established in 2004 in Dubai, United Arab Emirates with regional offices in Egypt and Cyprus. Providing temporary power and cooling solutions, or providing sustainable and power savings solutions.I am responsible for their whole IT Department and working as an IT Manager (Networking, Software Development, IT Support, IT Audit & Security, IT infrastructure built from scratch to take the business to new levels, meeting the challenges of auditing and business reporting & compliances).
  • Gulf & World Traders
    It System Support Engineer
    Gulf & World Traders Jul 2013 - Feb 2015
    Dubai
    • Supporting & implementation IT Health Care Business and functions in to applications. • Customer IT Support & Training (Virtually & Practically) in implementing Health Care Software’s in UAE Universities & Hospitals.• Giving Technical Support of Radiological, Dental and Lab Management Software to many Doctors, Hospitals & Universities. • Customized Reports Development from Software Databases. • Managing & Submitting Imports Documents to Ministry of Health Government of UAE.• Giving Support in Installations and troubleshooting of Medical Monitors (BARCO), Picture Archiving & communication system –PACS and Primera DVD Burner & printer.• I was giving IT Support to our UAE clients including:  SHARJAH UNIVERSITY DENTAL HOSPITAL  DR. MICHAELS’ DENTAL CLINIC  DR. ROZE CLINIC  DRS. NICHOLAS & ASP  AMERICAN DENTAL CLINIC  QATAR GAS MY DENTAL CLINIC Just White Dental Clinic THE CLINIC etc.
  • Allied Rental Modaraba
    It System Analyst
    Allied Rental Modaraba May 2004 - Jun 2013
    Karachi Pakistan
    • Support Business unit in the implementation and IT Auditing of Business Processes and functions in to applications.• Design and Implement Standard Operational Policies for database and Business Application systems.• Change Release Management of applications and databases, User Rights and permissions over different business applications.• Manage Data Migrations from heterogeneous environments to central repository – SQL, User Emails and Ms Access • System and Database Infrastructure administration, Performance tuning, Monitoring, Management reporting, suggest recommended upgrades and enhancements.• Develop oversees database and user’s data backups, restores and Disaster & Recovery Plans.• Develop administration guide used by developers, company’s IT Policies and procedures.• Assist Programming and web development teams so that business targets and goals could be meet on given deadlines.• Implementation and manage Active Directory Domain environment.• Implement virtualization Techniques, Remote Desktop user’s help desk.• Implement Print Server, Event viewer monitoring, Branch Cache, VPN, Group policy, WDS, DFS, File Server, FSRM.• Tenda Physical Firewall configurations, Internet usage monitoring and distribution.• Follow and implement IT Auditor’s recommendations to improve company’s “Credit Rating”.• Give Support to Finance Dept. in SECP, FBR, ECIB monthly data submissions.
  • Alina Combine Pharmaceuticals Pvt. Ltd.
    It Executive / Office Assistant
    Alina Combine Pharmaceuticals Pvt. Ltd. Feb 2002 - Apr 2004
    Karachi-Pakistan
    Alina is one of Pakistan's premier pharmaceutical & veterinary manufacturing companies, following strict GMP (Good Manufacturing Practices) guidelines. • Worked as a Office Assistant in HR Department, Accounts Department, Marketing Department, Imports Department, Product Support Department, Inventory Department, Quality Assurance Department. Explore, learn and gain experience of following works of different departments: Product stock & Sales checking of Distributors region wise, Sales and stock reconciliations, Updating Individual file of Field force staff, Incentive schemes and Incentive distribution, Promotional and sampling budget allocation, Sales and marketing staff coordination. Files maintaining of all documents of accounts department, working with banking matters, making cheque, DDs, TCs, Deposit books, Income Tax registration forms, Vouchers, Vendors and customer ledgers, writing communication letters to different customers and bank. LC Documents management, Graphic designing of Products packaging and marketing material, Assist QC manager in QC documentation, Analyze Head office & factory’s all process and business flow and give solutions & recommendations for process improvements, Centralize data management techniques.• Design, Implement and Administer Microsoft infrastructure and Symantec solutions.• Graphic Designing of Medicine Broachers, cartons, leaflets and marketing literature etc• After deep analysis of different company’s departmental processes suggest and develop business applications• Development of different Business applications on Visual Basic + Crystal Reports on several departmental requirements• Solution designing, implementation, knowledge transfers and hand overs.

S. Navaid Alam Skills

Microsoft Specialist Ms Microsoft Office Microsoft Sql Server Minitab Seagate Crystal Report Active Reports Active Directory Microsoft Visual Basic 6.0 Microsoft Visual Studio 2010 Swishmax Microsoft Visio Data Recovery Adobe Photoshop Adobe Writer Lotus Notes Corel Draw Team Viewer Vm Ware Workstation Cute Ftp Hyper V Database Administration Database Security Disaster Recovery Remote Administration Remote Desktop Terminal Server File System Resouce Management Windows Deployment Web Development Ip Vpn Backup Solutions Firewall Configurations Static Ip Port Forwarding Web Conferences Antivirus Software Development It Audit Database Auditing Microsoft Publisher Print Servers Brach Cache Configurations Erp Implementations Sql Clustering Visual Basic Customer Service Crystal Reports

S. Navaid Alam Education Details

Frequently Asked Questions about S. Navaid Alam

What company does S. Navaid Alam work for?

S. Navaid Alam works for Du Telecomunications

What is S. Navaid Alam's role at the current company?

S. Navaid Alam's current role is IT System Support and Service Desk Engineer.

What is S. Navaid Alam's email address?

S. Navaid Alam's email address is sn****@****ive.com

What schools did S. Navaid Alam attend?

S. Navaid Alam attended Federal Urdu University Of Arts, Science & Technology, Islamabad., Shah Abdul Latif University, Khairpur, Dehli Science College, New Pixy Dale School.

What are some of S. Navaid Alam's interests?

S. Navaid Alam has interest in Health.

What skills is S. Navaid Alam known for?

S. Navaid Alam has skills like Microsoft Specialist Ms, Microsoft Office, Microsoft Sql Server, Minitab, Seagate Crystal Report, Active Reports, Active Directory, Microsoft Visual Basic 6.0, Microsoft Visual Studio 2010, Swishmax, Microsoft Visio, Data Recovery.

Who are S. Navaid Alam's colleagues?

S. Navaid Alam's colleagues are Virandra Kumar Patel Virandra Patel, Fadi Nasser, Hizam El-Ward-Du, Mia George, Dr. Jassim Al Awadhi (Phd, Emba), Maryam Alzarooni, Jonathan Stephens.

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