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S P Email & Phone Number

ServiceNow Developer with expertise in modules like ITSM, CMDB, CSDM, Discovery, Service mapping, Service Catalog, Service Portal. Performs core configuration tasks including system policies, business rules, etc,. at OpenText
Location: Edmonton, Alberta, Canada 3 work roles
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Current company
Role
ServiceNow Developer with expertise in modules like ITSM, CMDB, CSDM, Discovery, Service mapping, Service Catalog, Service Portal. Performs core configuration tasks including system policies, business rules, etc,.
Location
Edmonton, Alberta, Canada
Company size

Who is S P? Overview

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Quick answer

S P is listed as ServiceNow Developer with expertise in modules like ITSM, CMDB, CSDM, Discovery, Service mapping, Service Catalog, Service Portal. Performs core configuration tasks including system policies, business rules, etc,. at OpenText, a company with 13352 employees, based in Edmonton, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for S P.

S P previously worked as IT Software Developer at Opentext and Consultant at Cgi.

Company email context

Email format at OpenText

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OpenText

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Profile bio

About S P

S P is a ServiceNow Developer with expertise in modules like ITSM, CMDB, CSDM, Discovery, Service mapping, Service Catalog, Service Portal. Performs core configuration tasks including system policies, business rules, etc,. at OpenText.

Current workplace

S P's current company

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OpenText
Opentext
ServiceNow Developer with expertise in modules like ITSM, CMDB, CSDM, Discovery, Service mapping, Service Catalog, Service Portal. Performs core configuration tasks including system policies, business rules, etc,.
waterloo, ontario, canada
Website
Employees
13352
AeroLeads page
3 roles

S P work experience

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It Software Developer

Current

Canada

Over 5++ years of working experience in ServiceNow as developer and administrator *Expertise in working with different ServiceNow modules such as incident management, Problem management, change management, Release management, Integrations and notifications.*Good Knowledge of ITIL v3 processes and project lifecycle.*Experienced in all phases of application.

Jan 2022 - Present

Consultant

Cgi

Torento

  • Communicating with end users, identifying their difficulties, and changing the applications as per their requirements.
  • Played an important role for translation of the instances to clients, provided training, managing the updated sets, organized UAT and pushing it to the production instances.
  • Enhancements and development in incident management, request management and service catalog management.
  • Implemented SLA’s, ACL’s catalog client scripts, catalog UI policies as per the requirements.
  • Integrated with Active Directory using LDAP for authentication and loaded users, groups and roles into ServiceNow.
  • Designed workflows, Reports, dashboards, and surveys.
Jan 2020 - May 2022

Servicenow Developer

India

  • Working with process owners and Business stakeholders to translate business requirements into functional requirements within ServiceNow.Page 3 of 3
  • Developing and Supporting ITSM processes like incident, change, problem, service catalog, configuration on ServiceNow platform.
  • Configured SSO integration and login process customization for ServiceNow.
  • Responsible for ServiceNow tool administration module and creation of new users, group roles, IT service, Application, Business services.
  • Responsible for creating homepages including basic reporting, gauge configuration and dashboard presentation.
  • Utilizing the ServiceNow service catalog for users to create service requests and service items.
Sep 2016 - Aug 2019
Team & coworkers

Colleagues at OpenText

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FAQ

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What company does S P work for?

S P works for OpenText.

What is S P's role at OpenText?

S P is listed as ServiceNow Developer with expertise in modules like ITSM, CMDB, CSDM, Discovery, Service mapping, Service Catalog, Service Portal. Performs core configuration tasks including system policies, business rules, etc,. at OpenText.

Where is S P based?

S P is based in Edmonton, Alberta, Canada while working with OpenText.

What companies has S P worked for?

S P has worked for Opentext, Cgi, and Accenture.

Who are S P's colleagues at OpenText?

S P's colleagues at OpenText include Dirk Kling, Vishal Agrawal, Siva Reddy Borra, Juan Alvarez, and Marta Clusa Colomer.

How can I contact S P?

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