At UGS i started small and wanted to go really big.Started to learn AEM in order to join the AEM team, this was a big learning curve for me as i did not had any interaction with AEM or JAVA in my entire career, but still, i managed to overcome this and get really good at it.I built and still building several products in typescript and built my skillset a lot by learning new technologies and approaches to the modern web.What i had to do:- Built a fullstack finance management platform with RBAC. - The main concern here was the RBAC as they wanted to have a very granular access on the entire app.- Built a full stack application to manage a transport company completely, from thinking the architecture & databases, connecting to the backend using Lucia auth to the moment on which the client was filtering the routes and buying a ticket.- Built a microservice in typescript using Koa js which will analyse different websites and extract some data about the products we have, then it will automatically send through a websocket to the frontend so the managers can view and check it.

Developing and maintaining eCommerce business solutions (mainly Magento & ScandiPWA based). - Researching, designing, and developing software programs to meet client or company needs - Collaborating with stakeholders to understand requirements, analyze technical feasibility, and propose solutions - Testing and evaluating new programs to ensure quality and compatibility with different browsers and devices - Modifying software to fix errors and improve its performance based on feedback from users or testing results - Deploying software tools, processes, and metrics to optimize development workflows and improve efficiency - Directing software programming and documentation development to ensure consistency and adherence to coding standards and best practices - Writing and implementing code using established coding languages and frameworks to create dynamic and interactive websites and applications - Preparing reports on programming project specifications, activities, or status to communicate progress, challenges, and recommendations to stakeholders and team members

Coordinating efforts to meet customer and business needs.Developing a communication process to collaborate with customers and update stakeholders on the progress of a project.Analyzing the most complex issues and requests that were coming to the SD.Apply a structured methodology and lead change management activitiesâeverage a change management methodology, process, and tools to create a strategy to support the adoption of the changes required by a project or initiative.Assess the change impactConduct impact analyses, assess change readiness, and identify the stakeholders.

Custom development, configuration, and testing, including developing customizations in ServiceNow to meet project objectives and business needs.Service operations and escalated support, assisting in the management of our ServiceNow service, including core configuration, user administration, core application administration, and service administration and upgrades.Understand how ServiceNow can enable the client to become more efficient and configure the platform to achieve measurable benefits.Configure and maintain SLAs, catalog items, and their associated workflows.

Apply a structured methodology and lead change management activitiesâeverage a change management methodology, process, and tools to create a strategy to support the adoption of the changes required by a project or initiative.Assess the change impactConduct impact analyses, assess change readiness, and identify the stakeholders.

Managing the lifecycle of all problems.Preventing incidents from happening.Minimizing the impact of unavoidable incidents. Making temporary solutions (workarounds) available to incident management.Developing final solutions for known errors. Performing trend analysis of important services or historical incidents.*When the Problem manager was not available.

Coordinating efforts to meet customer and business needs.Developing a communication process to collaborate with customers and update stakeholders on the progress of a project.Analyzing the most complex issues and requests that were coming to the SD.