Orchestrated project delivery across India, ensuring on-time completion and client satisfaction. Led EMS/BEMS solution architecture, delivering accurate BOMs, timely quotes, and tender participation.Improved product sales, Implemented efficient product management strategies resulting in achieving on-time product delivery. Enhanced customer satisfaction levels by proactive approach for before and after-sales support.

Managed a team of 40+ members across India. Consistently achieve target SLAs and uphold AMC contracts with diligence and precision. Managed campaigns of 50+ AMC & 300+ SLA customers. Successfully carried out 250+ EMS, Smart Meter & Billing Projects accross India.Implemented knowledge bases to reduce repeat support calls, saving on man power and boosting sales.

Managed a team of 20+ members throughout South India.Improved TAT on project execution with the strategies, which led to a marginal save in project cost. Delivering comprehensive technical support for diverse products and solutions with expertise and efficiency.

Demonstrated exceptional leadership skills, managing cross- functional teams and fostering a collaborative work environment. Successfully managed a 50+ on field projects. Resolved complex technical issues promptly, ensuring seamless project execution.

I troubleshoot problems, offer detailed solutions, and ensure customer satisfaction by addressing inquiries promptly and effectively. My role combines technical expertise with strong communication skills to deliver high-quality support and enhance user experiences.

I deliver technical assistance and resolve customer issues, offering expert guidance on product usage and troubleshooting. I handle complex inquiries, document solutions, and ensure high levels of customer satisfaction by providing timely and effective support.

I assist with troubleshooting and resolving technical issues, provide product guidance, and ensure customer satisfaction. My role involves learning and applying technical skills to address inquiries, document solutions, and contribute to a seamless customer experience while gaining hands-on experience in engineering support and client interaction.

I oversee the maintenance and repair of electrical systems, including DG sets, power transformers, and HT line operations. My responsibilities include managing a team of technicians, ensuring compliance with safety standards, and coordinating preventive maintenance. I troubleshoot complex issues, optimize system performance, and ensure reliable operation of DG sets and power transformers. I also handle HT line inspections and repairs, maintaining thorough documentation of all activities including MIS reports.