Sheraz S Email & Phone Number

Vancouver, Bc, Ca

I've spent time working on various courses and projects for personal development, focusing on AI and data analysis. My journey has included mastering tools and technologies such as Python, SciPy, PyTorch, Hadoop, Databricks, Tableau, TensorFlow, and PowerBI. Each of these has provided me with valuable skills and insights, enhancing my ability to analyze data and develop AI solutions.

Vancouver, British Columbia, Ca

Successfully migrated two data centers from on-prem to Microsoft Azure (for SaaS and PaaS)Maintained the Production, Staging, Test and Development environmentsDesigned, Defined and setup alerts and auto healing system for all the environments 'prod, stg, dev and test'Provisioned Azure and AWS resources - vNet, NSG, Compute, Storage, AKS, VPC, EC2 Instances. S3 buckets, EKS, SQL serversDesigned and managed the MS Entra ID (aka AzAD) DS, DNS system using GoDaddy/ Route 53 (AWS)Performed periodic security checks to ensure data protection and security complianceManaged Continuous Integration/ Continuous Deployment Pipeline (CICD) for AzDevOps and local TFS - Managed the roll-out / upgrade processes - Managed cloud-based code repositories (users, rights, health, collections) - Maintained a calendar / log of scheduled or unscheduled system changes or promotionsGap Management - Fill any discovered gaps in process and procedure for better management and performanceProvisioned environments/ future Data centre deployment AKS Clusters, Containerization, Site reliability and optimization, SQL or Azure SQL, MongoDBs, DB backups/ restores, CI/CD through IaC 'Infrastructure as Code' using Terraform, Bicep, ARM, Powershell, and SDK etc...Strong hands-on experience in SQL (DBA), Azure SQL, Elastic Jobs, Backups, DBMS and T-SQL, Linux, Python 'Flask, Pandas, NumPy, SciPy'Cost-Benefit Analysis for existing environment and budgeting for future projectsPlanned, designed and tested BCP (Business Continuity Plan) and DRP (Disaster Recovery Plan)Strong skills in Research methodologies, which helped in brought-down multiple Datacenter cost up to 30%-35% with optimum performance

Vancouver, British Columbia, Ca

Data Center Administrator: Monitored data center performance and evaluation using different matrices, Onboarded new customers to cloud, created databases' backup and restore mechanismTechnical writer for Maximizer Online Community and gave time to time training to team membersTier-2 and Tier-3 support for CRM Enterprise, Workgroup, Mobile and Max Exchange softwareMonitored performance evaluation and maintenance of Maximizer Data Center for cloud applicationsMaintained MSSQL Server (2008 ,12,14,16,19), Query writing, Procedures and Triggers, SQL Tuning and optimization, RDBMS issues, ERPs data handling along with batch files, script files, markup language etc...Network operating systems management, AD User and Computer Configurations, Security, Firewalls, Router and Switches ConfigurationsIIS Installation and configuration with Maximizer Web Access, Mobile Access, Virtual directories, website bindings, DNS resolution, Application pools settings etc…Understand customer’s need and scope, provide them resolution, close interaction with Sales department to win the opportunities, Interaction with Accounts department to work on licensing

Ca

Supported & maintained in-house computer network system, computer system, LAN, WAN, desktops & peripherals Installed, diagnosed, repaired, maintained & upgraded all hardware & equipment while ensuring optimal workstation performanceMaintained the user and computer schema using Local AD, DNS system locally, GoDaddy and Route 53 in AWS.Provided end user training & assistance where required Performed on-site analysis, diagnosis & resolution of PC and Network problems for a variety of end users, Cisco Devices and Firewalls, Industrial Printers Received & did respond to incoming calls or e-mails regarding PC, Network and/or hardware problems Developed & maintained an inventory of all IT related equipment Monitor & test Infrastructure Services performance & provide Infrastructure Services performance statistics & reports Accurately documented instances of all IT relates issues in OTRS Liaise with third-party support & PC equipment vendors

Created, analyzed, and validated detailed functional specifications.Facilitated design sessions with the implementation team to define the solution.Own and develop relationship with partners, working with them to optimize and enhance our integrationHelped design, documented and maintained system processesReported on common sources of technical issues or questions and make recommendations to product teamCommunicated key insights and findings to product teamConstantly been on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Masters, Computing And Business Administration

Bachelor Of Computer Science, Computing, Information Sciences And Networks