S Shivram Krishnan Email & Phone Number

Gujarat, India

Chennai, Tamil Nadu, India

Steering the entire gamut of business operations including Sales & Marketing for Crane Business in new applicationfield like precast industry, barge application and granite loading application• Developing and implementing sales strategies, goals, & objectives to ensure maximum sales growth from assignedstrategic accounts• Developing processes to create an effective sales organisation; proactively identifying changes in market demandand modifying strategies for expansion of market share & achievement of revenue targets in South India andAfrican markets• Directing and participating in sales forecasting activities with team and setting performance goals accordingly• Representing the company at trade association meetings and customer events to promote products

Mumbai, Maharashtra, India

Functioned as Service In-charge (Pan India) and devised & implemented plans to boost service revenue and enureensure the set KPIs/sales target are achieved of Construction & Mining Equipment and Crane Division• Provided aftersales services in relation to spares, warranty, and service matters work in carrying out repair worksof cranes locally and in the region• Managed service contract agreement and ensured that contractual obligations are performed accordingly• Supervised a team of Technical Advisors/Service Engineers and coordinated their work to resolve technical issuesefficiently, and achieve aftersales customers’ satisfaction• Implemented continous improvement initiatives to enhance products and customers' satisfaction as well asprofitability, productivity, and efficiency

Thane, Maharashtra, India

(Products: Volvo Brand Excavators, Wheel Loaders and Articulated Haulers)

Chhattisgarh, India

(Products: Mining Trucks)

Diploma In Automobile Engg, Automobile Engg, 1

First class marks

Diploma In Automobile Engg, Automotive Engineering Technology/Technician