Uğur Bilgin Email & Phone Number

İstanbul, İstanbul, Tr

Istanbul, Turkey

• Leading Digital Transformation and IT in the company, reporting to the General Manager and member of the Executive Committee,• Managing IT Teams of Business Applications, Data Analytics, Digital Transformation and Projects, System and Security,• Reorganized the IT, reinforced the IT strategy and the governance, rebuilt the IT budgeting process and application,• Created added value to the company with projects: IT Infrastructure and Information Security Transformation, Datawarehouse and Dashboards for Management, Stock Optimization & Demand Forecasting, B2B E-Commerce Marketplace, B2B Online, ChatBot Service, Robotic Process Automations, After Sales Services Online Platform, Dropshipment Integrations, SAP Developments...

Istanbul, Turkey

• Responsible of projects, governance, architecture, security, budgeting in IT.The projects can be listed as : Customer Engagement Migration, Fraud Analytics, Security Maturity Assessment and Roadmap, Security Operation Center, Security Information and Event Management, Continuous IS Security Service, Enterprise Architecture, Business Continuity, License Optimizations, Digital Stores (Electronic Shelf Labels, Kiosks, Digital Signage, Smart Scales, Holograms for Retail), Assessments for upcoming Digital and Security Projects...

Istanbul, Turkey

• Project team managed. The projects can be listed as:Demand Forecasting, Transport Management and Route Optimization, SAP Business Planning and Consolidation, Customer Engagement, Loyalty and Real Time Promotion, Mobile Loyalty, Workforce Management, Planogram and Space Management, Pricing, Fraud Analytics, GS1 GDSN Integration, Corporate Web site, Digital Transformation Assessment• Programme management conducted - IS Integration of an acquired retail company of 200 stores (namely Kiler)• Business Intelligence and Reporting team managedOngoing operations: SAP BW reporting, data sharing and B2B systems operationOngoing projects: SAP Customer Activity Repository Implementation, Reporting Standardization and Optimization, Mobile and Desktop dashboards creation…• IS Budget and Follow-up team managedCompany’s all IS related budgeting, follow-ups and necessary reporting• IS Security and Governance team managed Audit and Action plan follow up, Maturity Assessments, Compliance, Procedures and Standards

Istanbul, Turkey

• Assigned as IT Transformation Programme Manager while CarrefourSA Türkiye broke up its IT infrastructure totally from Carrefour Group. The programme consisted of many projects of transformation and transition on IT and business domains including well the supplier and solution selection processes; such as new IT infrastructure architecture design and implementation, wide area network and data center migration, mailing and collaboration migration to Office 365, operational security solutions migration, customer loyalty and promotion system solution migration, supplier web financing system migration... In parallel, the quick-win projects also have been completed such as e-learning and quality document management system implementation.• Contributed to ERP supplier selection process and managed with consultant firms the data migration from legacy applications in Spain and France to feed new SAP modules in local• Managed with Carrefour Group and consultant firms, the legacy data transfer of all Carrefour Group’s application to be decommissioned; such as retail, finance, HR, logistics, EDI, CRM loyalty, security…

• Reported to the Programme Management in the IT Governance Directorate of Carrefour Group, France.• Assigned as Europe Datacenter Migration Project Manager for Poland perimeter, coordinating the transition and the transformation of the systems• Managing the coordination between central PMO in France, the local migration PMs in Poland and the solution provider company PMs (located in Poland & Switzerland and the delivery centers in Bulgaria and Malaysia)• Project scope and conceptual design identified, infrastructure needs identified and coordinated with Group for the procurement and the installation in central Europe DC of Carrefour Group. The migration plan and waves' contents prepared. Prerequisite collections per wave completed for migrated waves. Service levels agreed between the stakeholders. Steady state support model agreed and put in place for migrated systems.

Istanbul, Turkey

Back Office Project:• Assigned as the Project Manager for the new Back Office Project of Carrefour Türkiye and worked out with Carrefour Group teams• Workshops organized in Turkey, Spain and France for the alternative solutions• Suppliers’ solutions features and risks assessed• Scope defined with modules' replacement, such as central retail, store retail, invoicing, promotion, warehouse management, demand forecasting etc… • Cost, benefit and profitability analysis realized• Project kicked-off, gap analysis and conceptual design managedOther:• For Carrefour Group Europe Data Centre Consolidation Project, reported to Group IT Infrastructure Management and contributed to EDC Supplier selection phase and RFP preparations• Meanwhile in Carrefour Türkiye, mentoring given to new IT Budget manager and new IT Security manager to ease their adaptation

Istanbul, Turkey

IT Operations:• Store Operations, Help desk, Back Office and Business Application Support, System Support, Security, Budget and Reporting, Procurement, Purchase and Contract teams managed• Back Office and Business Application Support organizations managed. Related 3rd party support organizations realized• Store and Warehouse opening and remodeling operations managed. Stores’ network, Front and Back Office infrastructure procured and put in service• IT Investment and General Expense budgets managed and cost killing operations realized• Yearly IT strategic plans realized through infrastructure and application portfolio analysis. Business and IT strategy mappings doneIT Projects:• Company started an IT Back Office Transition Project. Within its frame, cost, benefit and profitability analysis done. Its budgetary realizations followed-up. Technical support given on conceptual design phase. IT support model designed with Carrefour Spain. Service levels defined. Carrefour Turkey Help desk organization customized, Incident management solution customized for local and deployed in local. Stores' IT equipments and network infrastructure renewed, project technically rolled out to all Carrefour Türkiye stores• IT Technical Projects realized such as; Tivoli storage manager deployed in datacenter. Datacenter server virtualization realized. Stores’ workstations migrated to Linux OS…• In 2006, within the frame of the acquisition of a retail chain (namely Gima, 100 stores), IT merging operations realized such as; datacenter migration and merging, support team merging, systems merging, contracts, purchase conditions and budget management merging, IT asset management merging, data warehouse systems and Loyalty and Couponing Systems merging, E-business web site merging with Carrefour Türkiye’s web site.• In 2010, the logistic integration project of an acquired retail company (namely Alpark) managed

Istanbul, Turkey

IT Operations:• Operations, Back Office and Business Application Support, System Support, Security, Budget and Reporting, Procurement, Purchase and Contract teams managed.• Store and Warehouse opening and remodeling operations managed. Stores’ network, Front and Back Office infrastructure procured and put in service.• Yearly IT Investments and General Expenses budgeted and reporting managedIT Projects:• IT infrastructure and merging projects realized, such as Continent…• Technical support given to the IT business projects and to their deployments

Istanbul, Turkey

• Network and IT infrastructure reorganizations managed

Istanbul, Turkey

• Process analysis and coding of a Microsoft Access based solution replacing manual processes on school's record keeping system. The new application handled 600 students’ yearly educational records

Istanbul, Turkey

• Network and the IT infrastructure of the company reorganized• Many processes improved being migrated to computerized systems coded on Microsoft Access

Istanbul, Turkey

Istanbul, Turkey

Istanbul, Turkey

Mba

Collaboration of University Paris I - Panthéon Sorbonne and Galatasaray University in İstanbul.

Honor List, B.Sc. In Electrical And Electronics Engineering, 3,48

Education record