Daniil M. Email & Phone Number
@pm.me
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Who is Daniil M.? Overview
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Daniil M. is listed as QA Automation Engineer @ JetBrains | Kotlin / Playwright at JetBrains, a with 1013 employees, based in Greater Munich Metropolitan Area, Germany. AeroLeads shows a work email signal at pm.me and a matched LinkedIn profile for Daniil M..
Daniil M. previously worked as QA Automation Engineer at Jetbrains and Technical Support Engineer at Jetbrains.
Email format at JetBrains
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AeroLeads found 1 current-domain work email signal for Daniil M.. Compare company email patterns before reaching out.
About Daniil M.
Daniil M. is a QA Automation Engineer @ JetBrains | Kotlin / Playwright at JetBrains. He is proficient in German and English. Colleagues describe him as "I worked with Daniil in the GoLand team at JetBrains. Daniil's participation in the project is hard to underestimate. As a support engineer, he always had the most complete picture of the main pain points of our users. And his input on that was often used during the planning, so it directly affected the product evolution. Aside from pain points, Daniil was always aware of most of the features and peculiarities of the product in general. I always had a feeling that he is the person who knew the product the best. And I was getting the same feedback from other colleagues: when they needed some info about GoLand, Daniil was there to surely provide it. Daniil was proactive in structuring his work in many forms, from preparing summaries of support requests to keeping a separate backlog to help the product planning. In addition to his professional duties, Daniil contributed to the informal life of the team by helping to organize online events like "game nights". I really enjoyed working with Daniil!" and "I worked with Daniil as his manager for more than two years. From the very beginning, I was impressed by his motivation and dedication. As the first Support Engineer on the team, he not only took on the responsibility in a short period of time but also got involved in optimizing existing processes and establishing new ones. To name a few of his achievements, he significantly improved the user experience of issue reporting, started providing regular summaries of user feedback to the development team, and substituted a colleague in a neighboring team for half a year, maintaining a high quality of work in both teams. My positive impressions of Daniil were repeatedly confirmed by the feedback I received from his peers. On a personal level, Daniil is an easygoing person. I’m confident that his ability to get along with people has positively impacted his communication with colleagues and users. As his teammate, I always appreciated his feedback. I’ll be honored to work with Daniil if our paths cross again. And to be honest, I’m a bit jealous of his current manager, whoever it may be."
Daniil M.'s current company
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Daniil M. work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
· Managing tickets via Zendesk & YouTrack.· Discussing problems and helping on community platforms: StackOverflow, Twitter, Reddit, Discord, Slack channels.· Reproducing bugs and usability problems on different OSes.· Participating in online conferences (gophercon, small talks, and webinars).· Testing new Go features/changes and finding parts to improve in GoLand.· Learning/investigating Go ecosystem pain points.I'm using many tools that help me automate things or improve my daily workflow experience: Docker, bash scripting, IntelliJ IDEA, regular expressions, SQL.
Senior Support Engineer
· Helped customers with the platform API and integration between our educational services and external (customers) 3rd-party solutions. Debugged integrations using Postman, Swagger. Designed ADFS and a bunch of other integrations for new and potential clients.· Created API documentation in Postman to test endpoints in a fast way.· Mentored new employees for Support Engineer positions and participated in meetings with crucial clients.· Customized UI elements for clients and implemented custom templates using HTML5, CSS3 and JavaScript. It attracted people to buy a product and increased company revenue.· Implemented usability UI changes and fixed minor front-end (technical debt) bugs with React, Redux, and Flow.· Helped colleagues from QA team to create smoke tests.· Interacted with developers, managing tasks and processes in Jira.· Controlled health-check of the platform and product itself via Datadog and internal tools.
Support Engineer
· Processed requests from customers, resolved complicating and challenging technical problems.· Reported bugs to Jira and internal systems.· Became top employee in the team twice per quarter and four times a month with the best satisfaction and precision rates.· Added reporting system for employees to manage incoming tickets and eliminate response time as well as one-touch resolution.· Grew up from Junior to Senior Support Engineer.
Colleagues at JetBrains
Other employees you can reach at jetbrains.com. View company contacts for 1013 employees →
Aleksandr Kurakin
Colleague at JetbrainsMunich, Bavaria, Germany
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Liz Ershova
Colleague at JetbrainsPaphos, Cyprus
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Manuel Cerón
Colleague at JetbrainsAmsterdam, North Holland, Netherlands
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Sergei Vorobyov
Colleague at JetbrainsGermany
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Leonid Zalog
Colleague at JetbrainsAmsterdam, North Holland, Netherlands
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Hana Pissinali
Colleague at JetbrainsPrague, Czechia, Czech Republic
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Andrei Starovoit
Colleague at JetbrainsLimassol, Cyprus
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Maksim T.
Colleague at JetbrainsYerevan, Armenia
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Dana Čermáková (Pelíšková)
Colleague at JetbrainsPrague, Czechia, Czech Republic
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Ivan Shalganov
Colleague at JetbrainsDiemen, North Holland, Netherlands
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Frequently asked questions about Daniil M.
Quick answers generated from the profile data available on this page.
What company does Daniil M. work for?
Daniil M. works for JetBrains.
What is Daniil M.'s role at JetBrains?
Daniil M. is listed as QA Automation Engineer @ JetBrains | Kotlin / Playwright at JetBrains.
What is Daniil M.'s email address?
AeroLeads has found 1 work email signal at @pm.me for Daniil M. at JetBrains.
Where is Daniil M. based?
Daniil M. is based in Greater Munich Metropolitan Area, Germany while working with JetBrains.
What companies has Daniil M. worked for?
Daniil M. has worked for Jetbrains, Teachbase, and Avito.Ru.
Who are Daniil M.'s colleagues at JetBrains?
Daniil M.'s colleagues at JetBrains include Aleksandr Kurakin, Liz Ershova, Manuel Cerón, Sergei Vorobyov, and Leonid Zalog.
How can I contact Daniil M.?
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