• Administration of OPERA v5.0.06 PMS and Material Control installed at the hotel and deal with any issues and rectification required.• SAGE Accounting software.• Administration of NEC SV9300 PABX, NEC Express 5800, TIGER TMS call accounting software.• SynXis interface via OXI server to OPERA PMS for booking automation• Also manage the windows servers DELL- EMC & PowerEdge R530• IP TV administration, Internet Guest Portal and Chromecast configuration. Coordinate with Hoist (HSIA Vendor) for troubleshooting.• Symphony POS cloud based integrated along with Tabs, maintain EMC application• Trend Micro Antivirus administration• VERITAS & VEEAM Backup Software along with Synology NAS• Oversee the administration, maintenance and setup of IT infrastructure. Managing windows based network, inclusive of all networking, hardware & software support.• Configuring & managing Office 365 and Microsoft Email Exchange for users.• Manage Passport Scanner by Samsotech and VICAS Software.• Troubleshoot any issues with Dubai DTCM and CID Portal.• Administer and maintain Vingcard software, RFID Key card reader & locks from Assa Abloy.• Manage the Fortinet 300E Firewall.• Manage and maintain Ruckus Wifi AP and manage the Ruckus Wifi smartzone100 controllers• Vendor and Support management• Conduct Training whenever necessarily.

• Administration of WINHMS PMS installed in the hotel and deal with any issues and rectification required.• Administration of Panasonic PABX.• Also manage the windows servers (create new users, check and send reports, check event log, upgrade software and maintenance, etc)- HP Proliant Server, NAS Drive, etc• Oversee the administration, maintenance and setup of IT infrastructure. Managing windows based network, inclusive of all networking, hardware & software support.• Configuring & managing Office 365 and Microsoft Email Exchange for users..• Administer and troubleshoot all the LAN devices which include Laptops, Computers, Printers, etc• Manage Passport Scanner by Samsotech and VICAS Software.• Troubleshoot any issues with Dubai DTCM and CID Portal.• Administer and maintain Onity Key Maker.• Manage the Fortinet 100E Firewall.• Coordinate with website developer for changes, SEO and other issues.• Manage and maintain Wifi Routers and manage the Wifi gateway – ANTLABS• Plan network extension: office network to be extended into additional offices. Arrange cabling, work out specifications, collect quotations from store manager, supervise installation of hardware, software installations and workstation setup.• Arrange purchase of new equipment through established suppliers and arrange repairs of malfunctioning hardware with supplier.• Follow procedures and routines for purchasing equipment and software: request quotations, get written approval, sign delivery note, check delivery, report discrepancies, etc.• Keep inventory of hardware and software up-to-date. Monitor software licenses status and ensure compliance with license agreements.• Conduct Training whenever necessarily.

• Administration of IDS PMS v 6.5. Work as one point of contact with any PMS issues or reporting issues. Contact the concerned office to rectify the issues when necessary.• Administration of AVAYA PABX and IP based Telephone within the Hotel.• Also manage the windows servers (create new users, check and send reports, check event log, upgrade software and maintenance, etc)- HP Proliant Server, Dell Servers, etc• Oversee the administration, maintenance and setup of IT infrastructure. Managing windows based network, inclusive of all networking, hardware & software support.• Configuring & managing Ms Outlook for users.• Manage IP Camera Starcam with mobile interface.• Manage Passport Scanner by Samsotech and VICAS Software.• Troubleshoot any issues with Dubai DTCM and CID Portal.• Administer and maintain Onity Key Maker.• Help the team with Channel Manager Staah, Web Booking Engine, SEO, Social Media Marketing, etc.• Coordinate with website developer for changes, SEO, issues.• Maintain Payment Gateway (from Network International ) and its integration with Website Booking Engine and Staah.• Maintain Wifi Routers and manage the Wifi gateway Reivernet and Emirates Wifi, UAE.• Plan network extension: office network to be extended into additional offices. Arrange cabling, work out specifications, collect quotations from store manager, supervise installation of hardware, software installations and workstation setup.• Arrange purchase of new equipment through established suppliers and arrange repairs of malfunctioning hardware with supplier.• Follow procedures and routines for purchasing equipment and software: request quotations, get written approval, sign delivery note, check delivery, report discrepancies, etc.• Keep inventory of hardware and software up-to-date. Monitor software licenses status and ensure compliance with license agreements.• Implement CRS SkyRes and maintain the VPN connection on different sites.• Conduct Training whenever necessarily.

Offering technical support for the UK Based computer backup web company.