𝑳𝒊𝒄𝒌𝒊𝒕𝒚 𝑫𝒓𝒊𝒑𝒑𝒊𝒕𝒚 𝒊𝒔 𝑩𝑪, 𝑪𝒂𝒏𝒂𝒅𝒂'𝒔 𝒇𝒂𝒎𝒐𝒖𝒔 𝒊𝒄𝒆 𝒄𝒓𝒆𝒂𝒎 𝒃𝒓𝒂𝒏𝒅.I thoroughly enjoyed leading the UX design efforts for their mobile app, where I was solely responsible for all aspects of UX design, including research, interaction, and visual design.● Led UX design for Lickity Drippity's mobile app, employing the design thinking framework.● Conducted comprehensive user research, including usability studies to understand user needs and pain points effectively and iterate refinement to enhance user experience.● Defined problem statements and value propositions based on research findings, guiding design direction and feature prioritization.● Conducted a competitive audit to analyze industry trends and identify opportunities for differentiation.● Created user flows, wireframes, and prototypes to visualize app navigation and interactions, ensuring a seamless user experience.

As the owner of an agency affiliated with Riya Travels Ltd, India's largest airline consolidator and travel facilitator, I provided comprehensive travel services specializing in air ticket issuance and travel insurance. Leveraging Riya Travels Ltd's extensive network and industry expertise, I ensured seamless travel arrangements for clients, prioritizing customer satisfaction and convenience. This experience enhanced my skills in customer relationship management, sales, and operations management within the travel industry, contributing to the success of my agency as a trusted provider of comprehensive travel solutions.

As a Registration Authority (RA) for eMudhra, I played a crucial role in providing digital signature services to clients. My responsibilities included verifying the identity of individuals and organizations, authenticating documents, and issuing digital signatures in compliance with regulatory requirements.In this role, I demonstrated exceptional attention to detail and adherence to security protocols to ensure the integrity and confidentiality of digital signature transactions. I effectively communicated with clients to guide them through the digital signature application process, address inquiries, and resolve any issues that arose.Additionally, I collaborated closely with eMudhra's technical team to troubleshoot technical issues and optimize the digital signature issuance process. This experience enhanced my understanding of digital security technologies and reinforced my commitment to delivering high-quality service to clients.Overall, my tenure as a Registration Authority for eMudhra was instrumental in developing my expertise in digital signature services and contributing to the efficient and secure execution of electronic transactions.

As a B2C CMS Partner of CompuTax, I leveraged my expertise in income tax consultancy to provide comprehensive services to individuals and businesses. Utilizing the CompuTax software, I facilitated income tax return filing, TDS remittance, and other tax-related processes for clients. My role involved understanding business requirements and user needs, effectively communicating tax advisory services, and providing tailored solutions to meet client objectives.Utilizing strong written and interpersonal communication skills, I collaborated with clients to assess their tax obligations, analyze financial data, and recommend strategies for tax optimization and compliance. I demonstrated critical thinking skills to navigate complex tax regulations and ensure accurate and timely filings.This experience further enhanced my proficiency in income tax consultancy, strengthening my ability to provide valuable insights and guidance to clients. It also underscored my commitment to delivering exceptional service and building lasting client relationships.

𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝗴𝗶𝗰 - 𝘄𝗵𝗲𝗿𝗲 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗺𝗲𝗲𝘁𝘀 𝗟𝗼𝗴𝗶𝗰• Strategically established Informagic to deliver a comprehensive suite of professional services, catering to both individuals and businesses across diverse industries.• Developed and implemented unique service offerings, positioning Informagic as a one-stop solution provider unmatched by any single competitor in the market.• Focused on B2B services, providing tailored solutions that addressed the complex needs of various businesses, enhancing their operational efficiency and market presence.• Drove business growth through the creation of innovative strategies, from marketing and branding initiatives to client management and service delivery.• Spearheaded service delivery management, ensuring a seamless experience for thousands of clients while continually enhancing service quality and customer satisfaction.

During my tenure at Daawar Properties, I served as a Real Estate Agent, working alongside my father to gain hands-on experience in the dynamic field of real estate sales and brokerage. In this role, I acquired foundational skills in property sale and purchase transactions, encompassing both residential and commercial properties.As a part of the Daawar Properties team, I actively engage with clients to understand their property needs and preferences, providing personalized guidance and support throughout the buying and selling process. This involves conducting property evaluations, coordinating property viewings, negotiating terms and conditions, and facilitating successful transactions.Additionally, I gain insights into the investment aspect of real estate, participating in property investment activities and assisting clients in identifying lucrative investment opportunities. This experience broadens my understanding of the real estate market and investment strategies, further enhancing my expertise in the field.Moreover, in 2010, I embarked on an entrepreneurial venture to develop PropertyTabs.com, an innovative platform aimed at revolutionizing property management processes. While the project was not launched, the experience further solidified my passion for leveraging technology to address industry challenges and drive innovation.My ongoing involvement with Daawar Properties continues to hone my skills as a real estate professional and lays the groundwork for future entrepreneurial endeavors. The knowledge and experience gained during my tenure at Daawar Properties continue to inform my approach to business and innovation.

Making real estate 𝘃𝗶𝗿𝘁𝘂𝗮𝗹𝗹𝘆 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲● Founded and led Virtuable, leveraging Matterport technology, to offer property virtual tour services.● Managed all aspects of the venture, including platform development and property capture, ensuring seamless integration with Google Maps.● Conducted user research to inform UX design, prioritizing intuitive interfaces for virtual tours.● Utilized Bootstrap for website development and implemented marketing strategies for brand promotion.

Established a successful B2B supply business, securing partnerships with major brands like Acer, Epson, and Sony, demonstrating my ability to understand client needs and build strong relationships. Leading a team of 3 employees, I fostered a collaborative work environment that ensured efficient operations for the company.

𝗪𝗶𝘁𝗻𝗲𝘀𝘀 𝗗𝗶𝘀𝗰𝗼𝘂𝗻𝘁𝗕𝘂𝘇𝘇𝗲𝗿'𝘀 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲 𝗰𝗮𝘀𝗲 𝘀𝘁𝘂𝗱𝘆: https://daawar.com/discountbuzzer-case-study/www.discountbuzzer.com - one of its kind web portal was founded in Chandigarh in the year 2012 to promote local businesses. Subscribers got to know about the upcoming discounted sales/offers on their favourite types of products ranging all the way from clothing to electronics, from gyms to spas and so on. Free to have coupons were provided in the form of SMS with limited availability. The idea was a great success in the region.● Conceptualized, researched, designed, and launched DiscountBuzzer.com, a platform connecting users with local discounts and offers.● Implemented innovative strategies, including the introduction of free discount coupons, which disrupted traditional couponing methods and garnered widespread user adoption.● Managed all aspects of the project, from ideation to execution, including user research, product design, development oversight, and marketing initiatives.● Leveraged skills in UX design, marketing, and business management to create a user-centric solution that resonated with both users and local businesses.

Sending love from Punjab to Punjabies all across the globe! An integrated e-shop on non other than Facebook! Later had its own website too. Idea was to make punjabi goods easily available in other nations, right at the door steps, straight "From Punjab".

As a Mortgage Consultant at ICICI Bank's Home Loans department, I played a pivotal role in assisting individuals seeking home financing solutions. My responsibilities included identifying potential customers interested in home loans, articulating the bank's offerings, and facilitating the loan application process.This experience provided me with invaluable insights into the intricacies of the mortgage industry, allowing me to develop a deep understanding of the various financial products and services offered by the bank. Moreover, I honed my sales and customer engagement skills, learning how to effectively communicate complex financial information and address customer queries and concerns.The knowledge and expertise gained during my time as a Mortgage Consultant proved instrumental in my subsequent role at Daawar Properties, where I leveraged my understanding of home financing to better assist clients in their real estate endeavors. This experience not only enriched my professional skill set but also contributed to the success of our family business.Overall, my tenure as a Mortgage Consultant at ICICI Bank's Home Loans department was a formative period that equipped me with the necessary skills and knowledge to excel in the real estate industry, laying the foundation for a successful career at Daawar Properties.

During my tenure at Spice Communication (Acquired by Idea Cellular, now Vi), I served as an Outbound Tele-calling Executive, where I honed a diverse set of skills pivotal to effective communication and professional conduct. Through engaging in outbound calls, I refined my communication abilities, adapting to various customer personas and refining my convincing power to effectively convey product offerings and services. This role provided a platform to enhance my telephonic etiquette, ensuring each interaction was conducted with professionalism and courtesy.Moreover, my time at Spice Communication afforded me the opportunity to immerse myself in a corporate environment, navigating through diverse challenges and learning the intricacies of conducting business operations efficiently. I cultivated strong time management skills, adeptly balancing multiple tasks and priorities to meet deadlines and exceed expectations.Additionally, during the training period, I delved into the basics of cell-phone networking, gaining foundational knowledge that broadened my understanding of telecommunications technology. This experience not only bolstered my technical acumen but also instilled a deeper appreciation for the dynamic landscape of the telecommunications industry.Overall, my tenure at Spice Communication was instrumental in fostering a comprehensive skill set encompassing effective communication, professionalism, time management, and technical proficiency, laying a solid foundation for my subsequent career endeavors.