Reply to customers or their representatives e-mail contact, in respect to creating a repayment plan for them and their respective client.Replying to clients queries via e-mail.Liaising with solicitors about debt collection and bailiff orders.Setting up payment plans on customer accounts via bespoke software applications.Updating all correspondence details on the client portals.Keeping strictly to G.D.P.R. guidelines and operations.

Temporary Contract, via Adecco, to help the ReDS Administration Team bring their system up-to-date after a software roll-out.Transferring patient records from the old network (EMiS) to the new (SYSTMone).Sorting post into their appropriate categories then scanning them onto the software.Correctly coding the scanned documents, posting them to the patient records, and forwarding them to the relevant medical group.Carrying out maintenance to the recall reports to help optimise performance.

Responsible for planning ongoing gas maintenance to the utility pipelines throughout the East MidlandsMaintaining a friendly businesslike contact with district councils. Keeping them up-to date with the projects' progress. Requesting early starts or extensions when required.Ensuring the project supervisors and the on-site teams had the correct paperwork to ensure safe working practices.Secured the daily and monthly server backup.Corresponded with project supervisors and engineers to clarify the data on the service sheets was correct before input into the appropriate software..Delegated digitising errors to the relevant digitiser and monitored the resolution to ensure we met the twenty-four-hour turnaround deadline.Liaised with engineers and project supervisors to ascertain the correct procedure was adopted when completing DR4's and RBP's before updating them on the system.