Saabia Kang Email & Phone Number

Vancouver, Bc, Ca

• Advises and guides managers and directors in the application of the collective agreements (BCGEU and BCNU) and Lookout’s policies and procedures. • Investigates Step Two grievances, discusses with union reps, and prepares correspondence and submissions for arbitrations, hearings, and negotiations. • Develops and revises HR tools, procedures, and policy statements.• Assists in preparing and maintaining the Lookout’s job documentation and job evaluation systems. Conducts job analysis and prepares and revises job descriptions.• Explains benefits to employees; serves as liaison between employees and insurance carriers including WCB.• Develops and revises performance improvement tools, creates/maintains tracking forms, appraisal documents and evaluative tools.• Oversees job posting process and participates in interviews and exit interviews for Union and Exempt vacancies.• Ensures personnel records are maintained throughout Lookout as per policy, including personal histories and performance reports.• Monitors seniority and various leave records and monitors HR programs.• Oversees the maintenance of employee personnel files; both electronic and paper, personal histories, reports, and performance appraisals.• Creates, implements, and evaluates recognition programs.• Participates in various projects; gathers and consolidates a variety of statistical information; provides data summaries as requested. • Creates, implements, and evaluates the Lookout’s training program and facilitates the training of staff as required. Ensures the maintenance of training records and monitors to ensure required personnel certificates, licenses, etc. are kept current and are tracked.• Participates in work-related workshops and seminars to promote and maintain professional development.• Coordinates holidays and events and manages related budgets.• Manages Practicum Student, Canada Summer Jobs, and all volunteer placements.• Performs other related duties, as required.

• Managed staffing schedules for Community Health nursing Workers (CHW) to ensure client needs, referrals and care plans were met. • Assigned staff in accordance with applicable collective agreements, BCGEU and BCNU.• Created staff assignments and GRTW schedules in accordance with WorkSafe restrictions and instructions.• Facilitated resolution of client feedback and complaints; redirected them to relevant team members as required. • Provided recommendations and updates to superiors regarding staffing challenges. • Handled staff absence requests, including vacation and sick leave, and made appropriate assignments in accordance with applicable collective agreement upon approval of leave.• Advised and collaborated with managers on staffing requirements and addressed client concerns. • Verified and reviewed CHW timesheets and provided input for performance evaluations. • Conducted daily and long-term scheduling while communicating with staff and clients about any changes. • Maintained accurate client records and collected client intake information.• Orientated new office staff to scheduling procedures and forms, as required.• Maintained statistical data relevant to HR responsibilities. • Performed other related duties as assigned.

• Performed administrative, clerical tasks and set up and managed immunization clinics.• Maintained quality control, inventory management, supply maintenance and reporting.• Registered new clients at COVID 19 Assessment and Treatment Centers.• Booked appointments, answered/directed incoming calls for staff. • Provided administrative duties such as preparing correspondence, reports, and documents.• Inputted client information and maintained registers utilizing various software and systems.• Prepared various informational/resource packages by designing, updating, photocopying, and collating packages/brochures for distribution.

• Conducted research, surveys, and interviews to assess the efficiency of the onboarding process.• Presented the HR Manager with a comprehensive onboarding package for newly hired teammembers.• Package was developed in response to the findings of the research conducted on the onboardingprocess.• Consulted with the HR Manager during process as required.

• Assisted with day-to-day operations of the HR functions and duties.• Provided secretarial support by entering, formatting, and printing information.• Handled phone calls, messages, and equipment and supply maintenance.• Addressed questions, complaints, and concerns from clients, staff, and visitors.• Maintained employee information by entering and updating employment data.• Processed documentation and prepared reports relating to personnel activities such as staffing, recruitment, training, complaints/concerns, performance evaluations etc.• Coordinated HR projects such as meetings, training, surveys and took minutes.• Dealt with employee requests regarding human resources issues, rules, and regulations.• Assisted in payroll preparation by providing relevant data such as absences, vacation, leaves, etc.• Coordinated communication with candidates and scheduled interviews.• Conducted initial orientation to newly hired employees.• Maintained confidentiality of HR information.• Organized staff holiday and appreciation events.

• Updated and input data in employee files.• Organized an in-store event.• Organized new hire lunch, and employee appreciation lunch.• Assisted customers.• Assisted HR manager for majority of the time.