• User Support for troubleshooting daily IT Issues and for Hardware setup, operating system management, Office 365 installation, printer management, phones, network support, IPTV, VM management, active directory, ID reader and Online meetings.• Application support of the hospital system (HIS) & (AGFA) such as assigning new users, training new doctors, print routing management, and system monitoring.• Administrator of Mobile App for management, client support, and vendor communication.• Administrator of social media and advertisement panels.• Administrator of Telemedicine service and its App.• Responsible of ticketing system remotely or onsite.

• Create promotional information to drive business.• Manage budgets for marketing campaigns.• Direct and admin the social media accounts.• Analyze customer feedback from social media platforms.

• User Support for troubleshooting daily IT issues and resolving them using tickets.• Troubleshooting network issues and resolve them.• Configuring Cisco switches and access points.• Arranging cables in IT Switches Rooms.• Attending meetings with IT team and venders.

• Uploading the new books and enter them to the system.• Creating stickers and call numbers for each item.• Arranging books, magazines, and CDs. • Helping students in looking for books.• Helping students in using computers, printers, scanners, and in looking for books.