Saad Alsaleh

Saad Alsaleh Email and Phone Number

Operations Specialist @ Zahran Facilities Management | Computer Science Diploma call center supervisor @ Zahran Facilities Management
Saad Alsaleh's Location
Riyadh, Saudi Arabia, Saudi Arabia
About Saad Alsaleh

Data Analyst with +3 years of experience in the Telecommunications Industry, +10 months as a Customer Service Manager in the Hospitality and Property Management Service Industry, +2 years as an Automated Teller Machine (ATM) Operations Administrator in the Banking Industry, +2 years as a Computer System Trainee in the Technology Industry, and +1 year as a Computer Operator in the Retail Office Equipment Industry, all these opportunities enriched my field of expertise in:- Client Relations- Project Coordination- Continuous Improvement- Business Development- Information Management- Technical DocumentationIn addition, the only way to stay relevant is to keep learning. So, every week, I strive to pick up at least one new technique that I can work into my skills. I am demonstrating expertise in configuring, deploying, and maintaining information technology infrastructure, including hardware, operating systems, and peripheral devices. Proficient in implementing robust security measures and conducting regular system diagnostics, troubleshooting, and repairs. Skilled in monitoring network performance, identifying bottlenecks, and implementing proactive measures. Succeeded in accomplishing Data Analysis and Planning, Organizing, and Measuring Performance courses, and monitoring the tracking system of STC vehicles to ensure accurate and timely information. It's going to be my absolute honour to pursue my career with your organization. I'm a very professional individual who is eager to give 100% of my energy and concentration, and willing to learn. I always try my best to exceed your expectations, no matter what. Feel free to contact me via email or private message.+966566644262saad.khalid.ksa@gmail.comSaad Alsaleh

Saad Alsaleh's Current Company Details
Zahran Facilities Management

Zahran Facilities Management

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Operations Specialist @ Zahran Facilities Management | Computer Science Diploma call center supervisor
Saad Alsaleh Work Experience Details
  • Zahran Facilities Management
    Operations Specialist
    Zahran Facilities Management Feb 2024 - Present
    Saudi Arabia
    Receiving building and maintenance reports and repair requests for hospital buildings or homes for King Fahd Medical City employees.
  • Stc
    Data Analyst
    Stc Jan 2020 - Apr 2023
    Saudi Arabia
    - Conducted data collection, analysis, and interpretation to identify trends, patterns, and insights that drove business decision-making.- Developed and maintained data models, databases, and reporting systems to ensure accurate and efficient data management and retrieval.- Performed data cleaning, transformation, and validation to ensure data integrity.- Collaborated with cross-functional teams to define Key Performance Indicators (KPIs) and develop dashboards and reports that provided actionable insights.- Identified opportunities for process improvement and data-driven optimization by analysing large datasets and conducting statistical analysis.- Worked closely with business stakeholders to understand their data requirements and provide analytical support to address their needs.- Conducted ad-hoc analyses and data mining exercises to answer specific business questions.
  • Madar Fm Company
    Customer Service Manager
    Madar Fm Company Jul 2018 - Apr 2019
    Saudi Arabia
    - Oversaw a team of customer service representatives, and ensured their adherence to company policies and procedures.- Developed and implemented strategies to improve customer satisfaction rates and enhance overall customer experience.- Trained and coached customer service staff on effective communication and problem-solving techniques.- Monitored and analysed customer service metrics to identify areas for improvement and implement necessary changes.- Managed customer escalations and resolved complex issues to ensure high levels of customer satisfaction.- Collaborated with other departments to streamline processes and improve interdepartmental communication.- Conducted performance evaluations and provided feedback to customer service team members and recognized top performers.
  • Riyad Bank
    Automated Teller Machine (Atm) Operations Administrator
    Riyad Bank Feb 2015 - Feb 2017
    Saudi Arabia
    - Managed daily operations of Automated Teller Machines (ATMs), and ensured smooth functioning and optimal performance.- Monitored Automated Teller Machine (ATM) network connectivity and resolved any technical issues promptly and efficiently.- Conducted regular maintenance and troubleshooting activities to prevent downtime.- Oversaw cash management procedures, including cash replenishment, balancing, and reconciliation.- Collaborated with banking partners and vendors to coordinate hardware and software upgrades for Automated Teller Machines (ATMs).- Implemented and enforced security measures to protect systems from unauthorized access and fraudulent activities.- Conducted audits and inspections to ensure compliance with regulatory guidelines and internal policies.
  • Objective Tech Soft
    Computer System Trainee
    Objective Tech Soft Jul 2012 - Jul 2014
    Saudi Arabia
    - Assisted in the installation and configuration of computer hardware and software.- Conducted regular system maintenance tasks, such as updating software and performing system backups.- Participated in troubleshooting and resolving hardware and software issues for end users.- Collaborated with the information technology team to deploy and maintain network infrastructure.- Assisted in the setup and maintenance of computer networks, including routers, switches, and firewalls.- Provided technical support and guidance to users in person and over the phone.- Conducted research on emerging technologies and assisted in evaluating their potential applications.
  • Almaktaba
    Computer Operator
    Almaktaba Aug 2009 - Feb 2011
    Saudi Arabia
    - Operated and monitored computer systems, and ensured smooth and efficient performance.- Executed scheduled backups of critical data and verified their accuracy.- Managed and maintained inventory of computer equipment and peripherals.- Diagnosed hardware and software problems, and repaired or replaced faulty components.- Conducted regular preventive maintenance on computer equipment to ensure optimal performance.- Documented and maintained records of repairs, installations, and system configurations.- Responded to system error messages and resolved any technical problems.

Saad Alsaleh Education Details

Frequently Asked Questions about Saad Alsaleh

What company does Saad Alsaleh work for?

Saad Alsaleh works for Zahran Facilities Management

What is Saad Alsaleh's role at the current company?

Saad Alsaleh's current role is Operations Specialist @ Zahran Facilities Management | Computer Science Diploma call center supervisor.

What schools did Saad Alsaleh attend?

Saad Alsaleh attended Technical And Vocational Training Corporation.

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