Working as computer technician to provide hardware and software solutions at customer’s end.

Resident engineer in Unilever Pakistan Ltd. (Lahore Branch Office).The organization comprises a number of centrally controlled domain clients, where I determine the exact nature of problems (1st to 3rd Line support) providing for both end user and server support. Worked on projects in a variety of support and development roles. Accomplished in settings/meeting deadlines, planning and developing methods for computerizing a range of business tasks. Providing support of IT hardware, software and infrastructure. Play a role to bridge a communication between support vendors and company executives to perform appropriate level selection of devices and support. Responsible for Disaster Management, Data Management, Hardware Inventory, and Network support at all level.

• Worked as support engineer to provide hardware and software solutions at customer’s end.• Installation, configuration, maintenance & troubleshooting of Dell Desktops (Optiplex Series), Laptops (Latitude Series) and Servers (Power Edge Series).