Saad Butt Email & Phone Number

Teaching First AidTeaching Door Supervisor, CCTV courses & Top-up.Assessing students work completing necessary paperwork.Providing training on Conflict Management and Physical intervention.ACT- Training

Training Manager for Health & Social CareI have Level 3 in AETI have Train the Trainer Level 3First aid Level 3My role involves providing training to existing staff and new recruits in the company on First Aid, Moving handling, Medication and also on rest of the topics like Food and Hygiene, End of life,Autism, Safe guarding as per CQC requirement.I am currently studying Level 5 In Leadership and Management in Health and Social Care in Adults.

Teaching First AidTeaching Door Supervisor, CCTV courses & Top-up.Assessing students work completing necessary paperwork.Providing training on Conflict Management and Physical intervention.ACT- Training

Joined as Courier Driver.After providing 1 year Courier service became a contractor with 1 staff under my belt.Working with DX is purely different and very high profile mainly secure items.Delivering passports on behalf of her Majesty.Picking up and delivering Solicitors documents, Gold from EARNEST Jones, Gold Smith, Uniforms for big retailers like Tesco’s.Managing one member of staffLooking after payments and taxLooking after holidays, sicknessMaking sure… Show more Joined as Courier Driver.After providing 1 year Courier service became a contractor with 1 staff under my belt.Working with DX is purely different and very high profile mainly secure items.Delivering passports on behalf of her Majesty.Picking up and delivering Solicitors documents, Gold from EARNEST Jones, Gold Smith, Uniforms for big retailers like Tesco’s.Managing one member of staffLooking after payments and taxLooking after holidays, sicknessMaking sure delivery standards are met.Customer service being a key making sure customers and DX are happy.Providing a safe and happy environment for staff and doing monthly 1-2-1 to check performance issues and resolve them. Show less

Providing excellent face to face customer service.Welcoming customers on sight and assisting with any issues.Closely monitoring safe entry and exit of customers and staff and monitoring any suspicious behaviour keeping a healthy and safe environment.Working as a security officer for our client Premier Inn Hotel patrolling every 2 hours on all floors scanning security buffer panels with scanner on each floor.Responding to emergency situations in a professional… Show more Providing excellent face to face customer service.Welcoming customers on sight and assisting with any issues.Closely monitoring safe entry and exit of customers and staff and monitoring any suspicious behaviour keeping a healthy and safe environment.Working as a security officer for our client Premier Inn Hotel patrolling every 2 hours on all floors scanning security buffer panels with scanner on each floor.Responding to emergency situations in a professional mannerConducting security checks of the premises. Show less

Proving excellent face to face customer servicePatrolling and staying alert at all timesClosely monitoring CCTV and spotting suspicious behaviour to prevent problems.Responding to emergency situations in a professional mannerConducting security checks of the premises

Working with prospect commercial delivering parcels of all types to customers in various postcodes.Customer service was the key in role.Communicating with customers.Making sure all parcels are delivered to accurate addresses.

Joined as outbound sales Advisor.Ringing People who did survey mentioning they worked in a noisy environment in past.Selling them our products and services by making them claim for noise induced hearing loss.Sending converted sales leads to solicitors after vetting.Pitching clients for RTA, Pensions, Hip replacement, Medical Negligence and Pi NegligenceHitting weekly and Monthly Targets Generating Revenue on weekly and monthly basis.Got promoted to Team leader managing a… Show more Joined as outbound sales Advisor.Ringing People who did survey mentioning they worked in a noisy environment in past.Selling them our products and services by making them claim for noise induced hearing loss.Sending converted sales leads to solicitors after vetting.Pitching clients for RTA, Pensions, Hip replacement, Medical Negligence and Pi NegligenceHitting weekly and Monthly Targets Generating Revenue on weekly and monthly basis.Got promoted to Team leader managing a team of 5 people helping them to achieve their and company targets.Cross –selling all products to each client on every call. Show less

Joined as a lead generator but within 2 months I was promoted to sales advisor.Promoted to team leader in December 2011Managing Team of 10 peopleAchieving Team targetsTraining new and old staffMaintaining talk time higher than wrap up time. Role RequirementsReclaiming Payment Protection Insurance for customers who had PPI on their previous finances.Target was to bring in 50 packs my average was more than 70 per month.Reclaiming broker /Mortgage Advisor fees on… Show more Joined as a lead generator but within 2 months I was promoted to sales advisor.Promoted to team leader in December 2011Managing Team of 10 peopleAchieving Team targetsTraining new and old staffMaintaining talk time higher than wrap up time. Role RequirementsReclaiming Payment Protection Insurance for customers who had PPI on their previous finances.Target was to bring in 50 packs my average was more than 70 per month.Reclaiming broker /Mortgage Advisor fees on Mis-sold MortgagesTarget was 5 per month my average was 16.Providing first class customer service in a high Call environmentProviding financial solutions to new and old customers regarding their financesProviding advice and solutions to the highest standardsIn addition, I was targeted to bring in 4 DMP clients per month through these leads; my best month was 15 lowest 10.Initial salary was £16,00 this went up to £18,000 as an advisor and latterly team leader.My average bonus during this time was around £400 per month (can be evidenced)RFL: I felt that the team leader role was not for me and a return to the advisor role was felt to be not feasible by the company, so I took the decision to leave and seek a new opportunity. Show less

Proving excellent face to face customer servicePatrolling and staying alert at all timesClosely monitoring CCTV and spotting suspicious behaviour to prevent problems.Responding to emergency situations in a professional mannerConducting security checks of the premises Between leaving Money Health Check and starting with Chase I was actively seeking full time employment but also worked part time for Cole Security.

Reclaiming Payment Protection Insurance for customers who had PPI on their previous finances in addition to this I would also sell DMP’s.As an advisor I would take client through the whole process for debt management (including income and expenditure) prior to handing over to a colleague to complete the sale.Providing first class customer service in a high Call environmentInitially joined as a lead generator but promoted to sales advisor within 2 weeks.Basic salary increased… Show more Reclaiming Payment Protection Insurance for customers who had PPI on their previous finances in addition to this I would also sell DMP’s.As an advisor I would take client through the whole process for debt management (including income and expenditure) prior to handing over to a colleague to complete the sale.Providing first class customer service in a high Call environmentInitially joined as a lead generator but promoted to sales advisor within 2 weeks.Basic salary increased from £14,500 to £18,000, in addition bonus earnings were between £1-2,000 per month. Show less

Providing first class customer service in a high Call environmentDealing with both inbound and outbound callsDealing with customer general queriesDealing with complaints and solving queries

Proving excellent face to face customer serviceTraining new staff to meet restaurant standards.Working alongside team to provide efficient running of business.Making sure kitchen is cleaned and food are produced to high standard.

Certificate, Security Guarding (Static And Patrol)

Certificate, Business Studies -Foundation

Certificate, Intensive English

Education record