Who is Saad F.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Saad F. is listed as Senior Technical Support Engineer at LangChain, based in Baltimore, Maryland, United States. AeroLeads shows a matched LinkedIn profile for Saad F..
Saad F. previously worked as Customer Success Engineer, Lead at Traceable Ai and Technical Support Engineer at Contrast Security.
Company email context
Email format at LangChain
This section adds company-level context without repeating Saad F.'s masked contact details.
LangChain
Review company-level records connected to Saad F. before choosing the right outreach path.
Profile bio
About Saad F.
Experienced Support Engineer with a focus on application security. Skilled in troubleshooting web apps written in NodeJS and Python, basic networking, bash/Unix and NoSql dbs.
Listed skills include Leadership, Powerpoint, Public Speaking, Linux, and 16 others.
Current workplace
Saad F.'s current company
Company context helps verify the profile and gives searchers a useful next step.
7 roles
Saad F. work experience
A career timeline built from the work history available for this profile.
Customer Success Engineer, Lead
CurrentTechnical leader focused on enterprise API security and customer success. Proven track record of scaling support operations and implementing automated solutions for complex technical environments. Expertise in bridging customer needs with advanced security and ML capabilities.Led technical customer success initiatives driving 300% YoY growth while.
Jul 2021 - Present
Technical Support Engineer
Jun 2019 - Jul 2021
Desktop Support Analyst
- Maintain and support Active Directory and Office 365
- Triage security incidents
- Document onboarding/offboarding processes
- Manage physical inventory and digital assets (SharePoint)
Feb 2019 - Jun 2019
Information Technology Support Specialist
- Administer Office 365/Exchange accounts and users in addition to providing end user support for Office 365, Exchange, security policies, VPN configuration and setup
- Updating security definitions on Servers as well as providing preventative maintenance and log review on Windows Server 2003/2008/2011/2012
- Manage Active Directory, industry specific software (Oracle Web Apps, AutoCAD, Adobe CC, Quickbooks) new user onboarding and assigning permissions
- Ensure SLA requirements are met and end users are satisfied with remote support, and if needed escalating to onsite support when required
Sep 2018 - Jan 2019
It Specialist
- Served as Tier 1 support for clients, troubleshooting all technical issues and escalating when required, installed new patches/upgrades, and configured printers and other network devices
- Deployed 500 workstations, along with configuring peripheral devices, desktop imaging, and testing network connectivity
- Applied OS security patches on a regular basis and upgraded administrative tools and utilities
- Resolved issues with Windows OS workstations, including hardware and software, network, and external device connectivity
Mar 2018 - Aug 2018
Administrative Assistant
Jun 2017 - Aug 2017
FAQ
Frequently asked questions about Saad F.
Quick answers generated from the profile data available on this page.
What company does Saad F. work for?
Saad F. works for LangChain.
What is Saad F.'s role at LangChain?
Saad F. is listed as Senior Technical Support Engineer at LangChain.
Where is Saad F. based?
Saad F. is based in Baltimore, Maryland, United States while working with LangChain.
What companies has Saad F. worked for?
Saad F. has worked for Langchain, Traceable Ai, Contrast Security, The Cadmus Group, and Ctss Inc..
How can I contact Saad F.?
You can use AeroLeads to view verified contact signals for Saad F. at LangChain, including work email, phone, and LinkedIn data when available.
What skills is Saad F. known for?
Saad F. is listed with skills including Leadership, Powerpoint, Public Speaking, Linux, Node.Js, Networking, System Administration, and Html.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial