In this role I developed, maintained, and enhanced various reporting tools and dashboards. Some examples include: creating dashboards on QlikSense to represent distinct sets of KPIs, automating data cleaning and formatting using Python, utilizing Google Forms to create live Excel dashboards, and developing forecasting models.I also presented key insights from these initiatives to the management team in order to drive improvements in business processes.

In this role, I developed expertise in navigating and providing divisional support for internal IT systems such as Oracle E-Business Suite. My other responsibilities were quite broad, as I was involved in leading a cost savings project, supporting an organizational restructure by creating appropriate documentation, and developing spreadsheet models for opex cost estimation.

I worked with 3 other consultants to conduct research on, design, and manufacture a functional prototype of a novel thermal management system for an environmentally-friendly AC. In addition to working on the conceptual design, I investigated the physics and mathematics behind the design. I also worked on the setup of the testing apparatus and devised a test plan to validate the prototype. Initial tests showed an improvement of over 70% from the client’s design, and the company is in the process of patenting a variation of the proposed concept.

As an intern I primarily oversaw design, manufacturing, and production processes for BMW and Ford side-door latches. I liaised with a dynamic cross-functional team consisting of manufacturing, quality, production, testing and engineering departments to ensure that long-term and ad-hoc projects were on track for completion.I also analyzed warranty & test data using Excel, verified engineering documents, root-caused quality concerns, assessed impacts of manufacturing defects, assisted in implementation of quality assurance & cost reduction initiatives, and ensured validity of testing parameters and setups.

As a communication agent, I contacted debtors (small businesses & individuals) for collections purposes. I also analyzed credit reports (Equifax & TransUnion) and credit scores to assess the likelihood of debt repayment.