-Discussing projects and their parameters with clients, management, and software developers.-Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines and indicating tests.-Following Agile to ensure development of product as per customer requirement.-Drawing improvements in design and features by thorough competitors analysis.-Supervising each stage of the project by close participation with team members.-Worked closely with SEO and marketing team to generate qualified leads and boost sales. -Ensuring compliance of support processes, growing knowledge base.-Maintaining relationship with clients to ensure software renewals and customer satisfaction.-Sales driven strategies to engage customers online.-Financial planning of the project and ensuring the project adheres to the budget as closely as possible.-Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.-Detail reporting on complete project with all relevant departments to the higher management.-Maintains staff by recruiting, selecting, orienting, and training employees.

- Sales CRM to ensure strict follow ups.- Strategic planning and designing for promotions and ads-Analysis of leads and reporting it back to management.- Introducing new tools to assist sales team with performance.-Indulging in software sales to deduce results of leads quality.- Understanding new trends and suggestion to management.

-Integration of present SAAS software with different platforms/software to increase its workability.-Ensuring quality support by defining processes and rotating shifts.-Introducing platforms to grow knowledge base for analysis and improvement.-Creating digital media self support material for customers.

-Producing clean, efficient code and algorithm based on specifications-Fixing and improving existing software-Integrate software components and third-party programs-Creating technical documentation for reporting