Accomplished Product and Project Manager, certified and seasoned in retail environments. Extensive track record developing both customer-facing and internal products for business users. Proficient in agile and waterfall methodologies, adept at collaborating with stakeholders to define product vision, conduct customer research, and guide development teams from inception to product launch. Skilled in crafting and documenting comprehensive business requirements, process flows, and system specifications, with a proven ability in quality assurance encompassing test script creation, test execution, and various testing types such as User Acceptance, Integration, and Regression testing.