Technical Officer
CurrentAs a Technical Officer - Digital Support at CARE Bangladesh under the SHOUHARDO III Plus Activity, my primary responsibility is to support Local Service Providers (LSPs) in building digital capacity to enhance their business operations. This includes providing technical assistance, facilitating business networks, coordinating with field staff and technical teams, and maintaining relationships with public and private sector stakeholders. I also document best practices, prepare reports, and ensure that LSPs are empowered to sustain and grow their businesses through digital solutions and effective partnerships.Key Responsibilities:1. Capacity Building for Sustainable Business Growth (35%)- Provide technical support (virtual and in-person) for LSPs to operate digital devices.- Troubleshoot technical and business issues encountered by LSPs.- Help LSPs maintain relationships within the Business Network and coach them in building customer relationships and negotiating with suppliers and buyers.2. Supporting Business Networks (25%)- Assist the Business Network Leader (BNL) in planning and executing regular meetings.- Provide support to other LSPs on using devices and engaging with public and private sector representatives.- Support LSPs in establishing and linking to new business networks.3. Coordination with Field Facilitators (FFs) and Technical Teams (20%)- Assist FFs identify LSP needs and resolve them through field visits.- Facilitate communication among staff, government officials, and private sectors.- Participate in meetings and workshops to gather feedback and help address challenges.4. Record Keeping & Reporting (15%)- Work with the knowledge management and M&E teams to document best practices.- Prepare regular reports and maintain effective networking.5. Ad-hoc Tasks (10%)- Handle additional information requests or tasks as needed