o Worked on E2K an internal logistics system for UPS, which offers an array of functions, from automating customer service data to generating delivery reports.o Conducted JAD sessions with external stakeholders and agile team to elicit and document requirements.o Broke down features into epics and user stories documenting the acceptance criteria assessing downstream and upstream impact. o Designed process workflow diagrams in visio to help understand the team to optimize user experience and account for the business rules.o Authored strategic product presentation focused on user-centric solutions and business value. o Maintained documentation of functional and nonfunctional requirements, user stories, use-cases and test cases.

● Assisted Project Manager with Kick-Off Meetings, creating Project Plans, Project Estimation, Scheduling, Gap Analysis and Validation. ● Assisted the business on project updates, tasks in the MS Project and Project Management Directory for the senior management reviews● Attended client meetings and assist with determination of project requirements.● Used project scheduling and control tools to monitor projects plans, work hours, budgets and expenditures.● Assisted the Project Manager in the review of Contractor quotations to ensure that only fair and reasonable pricing is recommended for approval.● Effectively and accurately communicate relevant project information to the client and project team● Ensured client’s needs are met in a timely and cost-effective manner.

● Verified all aspects of Client Identification Program (CIP) and account opening documents to ensure compliance with know Your Customer (KYC), USA Patriot Act and Bank Secrecy Act (BSA).● Designed mobile first wireframes to validate product market fit and workflow of the user experience.● Worked on Agile Methodology and gathered requirements, created user stories, documented use cases and prepared UI design Mock ups● Collaborated with Design, Content and Engineering teams from concept to solution, asset production, and bug fixes to ensure quality all the way to market.● Participated in daily standup, sprint planning, backlog grooming and retrospective meetings● Closely worked with the Scrum master’s in project planning, scheduling and checking up on milestones● Proficiently broke down user stories into requirements that were put in the Product Backlog● Helped in identifying User Stories for each of the planned sprints and documented them in JIRA ● Conducted requirement sessions and successfully translated those requirements into Use Cases and wireframes● Create Wireframes for the different UIs for the web-based application.● Extensive experience in creating Screen Mockups and Wireframes, conducting GAP Analysis and Impact Analysis.● Interacted with the SMEs and stakeholders to get a better understanding of client business processes and gather business requirements

• Worked with the Product Owner to develop a wireframe to track commodities • Provide support for Oracle production, enhancement projects and lean initiatives related to Oracle ERP• Developed a framework for Capacity and Production Planning • Implementation of the Reengineered Supplier Qualification Process and BPR in procurement