Saad Nadeem Email and Phone Number
Saad Nadeem work email
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Saad Nadeem personal email
At TikTok, my focus is on leading e-commerce seller support initiatives and scaling BPO operations to support the TikTok Shop's North American launch. My expertise in building robust customer support systems is a testament to our team's success in creating a seamless e-commerce experience.My tenure at Roblox as a Program Manager in Trust & Safety honed my competencies in customer support workflow management tools and deploying automation to enhance the support experience. This experience, alongside my proficiency in CRMs and product launches, underpins my mission to continually elevate operational excellence and contribute to our strategic growth.
Tiktok
View- Website:
- tiktok.com
- Employees:
- 73474
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Program Lead - Seller Support OperationsTiktokSeattle, Wa, Us
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Head Of Us Seller Onboarding SupportTiktok Sep 2024 - PresentLos Angeles, California, Us
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Partner Operations Manager, AmericasTiktok Mar 2024 - Sep 2024Los Angeles, California, Us• Led e-commerce seller and creator support initiatives to enhance customer experience.• Built and scaled end-to-end BPO operations for efficient workflow management.• Drove successful TikTok Shop launches in North America and LATAM markets.
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Process And Tools Manager - Customer ExperienceRoblox Jun 2023 - Mar 2024San Mateo, California, Us- Led end to end implementation of customer support WFM tool- Supported Product and Engineering teams in identifying and deploying automations within support experience. -
Program Manager - Support ExperienceUber Mar 2020 - Feb 2023San Francisco, California, UsExtensive experience in Shipper and Carrier (customer) support programsExecuted process gap analysisLed process and product improvements within customer journeyManaged Customer journey automations -
Senior Quality Specialist - Global SafetyUber Mar 2019 - Mar 2020San Francisco, California, UsManage end to end Vehicle Crash safety ticket auditing line of business (LOB)Monitor and improve key metrics of the LOB.Initiate and manage globally scalable projects to identify improvement gaps in safety incident audits and resources.Extensive experience in data analysis through Tableau,SQL and Excel for most ongoing projects.
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Quality Specialist Ii - Global SafetyUber Sep 2018 - Mar 2019San Francisco, California, Us
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Area ManagerPhilip Morris International Feb 2017 - Jun 2018Lausanne, ChAchieved primary & secondary targets for the complete company’s brand portfolio. Total volume of 22 million cigarette sticksExtensive experience in analyzing and reporting data of sales and KPI performance for internal use and to share with company stakeholders.Managed diverse team of 40 sales representativesWorked in diverse geographic clustersMade monthly sales target for all distributions and sales man wise bifurcationExecuted and audited merchandising activities in the marketRetail and wholesale relationship buildingInnovated new marketing activities for brand pull -
Key Account ExecutiveCoca-Cola Cci Nov 2016 - Feb 2017Umraniye, Istanbul, TrFinancial evaluation for new conversions Business planning and budgeting for key accounts -
Sales AnalystCoca-Cola Cci Mar 2016 - Nov 2016Umraniye, Istanbul, TrProvide business correspondence and administrative support to facilitate Territory Sales Head for smooth functioning in routine operational tasks. Analysis on daily sales report Day wise forecasting Weekly and Monthly sales review Sales Team performance monthly and yearly review tracking Organizing and leading sales corporate events at territory level
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Hr Executive- Operational And Functional WellbeingCoca-Cola Cci Aug 2015 - Mar 2016Umraniye, Istanbul, TrProvide support to HR Commercial Country Head in developing initiatives Data Analysis for all territories to highlight gaps and create ways of improvement.Centrally initiating, executing, monitoring and supporting HR well being projects of CCBPL distribution and sales team across nation.Provide support in annual Business Planning
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Hr InternCoca-Cola İçecek Jul 2014 - Oct 2014Umraniye, Istanbul, Tr
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Corporate Sales InternDhl Jun 2013 - Aug 2013Bonn, De -
Marketing InternPak Elektron Limited Jun 2012 - Jul 2012Lahore, Punjab, Pk -
Core Team MemberAkhuwat May 2012 - Jul 2012Lahore, Punjab, Pk
Saad Nadeem Skills
Saad Nadeem Education Details
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Depaul UniversityBusiness Analytics -
National University Of Computer And Emerging SciencesMarketing
Frequently Asked Questions about Saad Nadeem
What company does Saad Nadeem work for?
Saad Nadeem works for Tiktok
What is Saad Nadeem's role at the current company?
Saad Nadeem's current role is Program Lead - Seller Support Operations.
What is Saad Nadeem's email address?
Saad Nadeem's email address is sn****@****.com.pk
What schools did Saad Nadeem attend?
Saad Nadeem attended Depaul University, National University Of Computer And Emerging Sciences.
What are some of Saad Nadeem's interests?
Saad Nadeem has interest in Table Tennis, Script Writing, Television Advertising, Public Speaking, Basketball.
What skills is Saad Nadeem known for?
Saad Nadeem has skills like Powerpoint, Microsoft Office, Market Research, Marketing Research, Teamwork, Public Speaking, Team Management, Microsoft Excel, Research, Communication, Spss, Team Leadership.
Who are Saad Nadeem's colleagues?
Saad Nadeem's colleagues are Kaik Bruno, Alex Alvarado, Luzimaria Silva, Jie Zheng, Samad Taheri, Jerry Yu, Sarah Jane Mcconnell.
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