Welcome to my professional journey! I hold a Bachelor of Business Administration degree from Memorial University of Newfoundland and am presently pursuing a diploma in software networking while concurrently serving as a travel agent.Throughout my academic and professional endeavors, I have engaged with diverse industries, showcasing not only my intellect but also a steadfast commitment to excellence and a strong work ethic.My tenure at GoodLife provided a platform to hone my skills in personal clientele management. As a manager in the fitness industry, I not only imbibed the principles of a healthy lifestyle but also cultivated the ability to nurture and expand businesses.With over 4 years in the customer service sector, I have assumed leadership roles across various workplaces, affording me a comprehensive understanding of organizational dynamics. My versatility is underscored by my experience in different departments, enabling me to navigate and guide entire organizations.Exceptional data and time management skills, coupled with a knack for quick learning and adaptability, have been integral to my success in diverse environments. Fluent in Bangla, Urdu, Arabic, and English, I bring a valuable multilingual dimension to the realms of consumer service and research.Currently, I proudly serve as the Director and Education Consultant at Badda Technical Institute, an authorized training center accredited by the Bangladesh Technical Education Board. My commitment to fostering educational excellence and strategic leadership continues to drive the institute's success.
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Program ManagerBritish Council Jun 2021 - Dec 2021Dhaka, BangladeshTMTE (Training of Master Trainer in English)Master Trainers contribute to improving the English language skills (reading, writing, listening, speaking, and presentation) and understanding of effective language teaching practices among primary teachers, and therefore indirectly support the learning of their students. -
Human Resource Management AdvisorNorthgatearinso Spain Dec 2019 - Dec 2020• Assisted the employees to inquire regarding their taxes, paychecks, vacations, and benefits; and demonstrated empathy throughout the conversations• Communicated effectively with individuals and/or teams in the program to ensure high quality and timely expedition of HRs requests• Contributed ideas on ways to resolve problems to better serve the HR population and/or improve productivity and confidentiality issues• Maintained a broad knowledge of client services and offer solutions to issues that are often non-standard/non-routine and require some clarification -
Fitness AdvisorGoodlife Fitness Apr 2018 - Aug 2019Newfoundland And Labrador, Canada• Built on-going relationships, determined member goals and provided effective consultation• Showed creativity to introduce community members into leading a healthy and better lifestyle• Established relationships with local businesses to promote health and fitness to their employees• Maintained HR related records and tasks, such as- managing schedules and announcements -
Project Support CoordinatorRbc Dominion Securities Aug 2017 - Jan 2018Newfoundland And Labrador, Canada• Oversaw and updated the online based project management system: Jira, Procore, ServiceNow• Regular liaised with project teams to coordinate the schedules• Accounted for: progress report collection and analyzation, and other administrative activities -
Assistant ManagerDomino'S Aug 2015 - Jun 2017Newfoundland And Labrador, Canada• Reconciled unsatisfied customers by providing excellent customer services• Trained employees and collaborated with co-workers to provide satisfactory services• Supervised the team successfully; Responsibilities included inventory counting and organizing, and dealing with critical customer complains -
Administrative AssistantMemorial University Of Newfoundland Sep 2016 - Dec 2016Newfoundland And Labrador, Canada• Worked with Memorial University Student Recruitment team• Communicated with high school students and provided detailed information pertaining to their interested study programs• Provided tour services to new students and answered their questions while maintaining the image of the university and advertising the bright sides of Memorial University• Created several lists related to the junior or high schools in NL through using MS Excel and conducting online research -
Research And Teaching AssistantMemorial University Of Newfoundland Jan 2015 - Dec 2016Assisted few professors of Memorial University with their research and office works:•Dr. Tim Warns•Dr. Ann Barke•Professor Shanon Shannahan My responsibilities were limited to: • Conduct online research pertaining to different articles, books, and topics• Prepare slide shows and notes for their presentations• Mark the assignments• Tutor struggling students on specific topic• Organize their office and troubleshoot technology related problems• Assist the professors with technical issues in computer and online, accessed Microsoft Word for various tasks
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PresidentBangladesh Students' Association Sep 2015 - Sep 2016Memorial University Of Nl. St. John'S• Communicated with team member on regular basis: listening to their problems and providing solutions• Planned and provided inspirational programs for executives and new members• Managed and directed executive members to organize several cultural and sports events for 500 people• Established and enforced the minimum quality of customer service through running training sessions• Implemented creative strategies to increase the profitability
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Service Marketing Co-OrdinatorMunsu Jul 2015 - Aug 2015Memorial University Of Newfoundland, St. John'S• Audited financial papers of student clubs• Edited budget control list for different on-campus residence houses and created play cards• Wrote features/marketing contents regarding varies facilities or services that MUNSU provides• Edited budget checklist • Provided research based recommendations about budget control -
Assistant Financial OfficerGovernment Of Newfoundland And Labrador Jan 2015 - Apr 2015Department Of Finance, Financial Security System• Supported Financial Service Representative Department with data management related service• Communicated with vendors to take critical decisions and solve problems• Audited audit reports regularly and reported to superior• Processed confidential customer information in a very efficient way -
Office AssistantC-Core Sep 2014 - Dec 2014Memorial University Of Newfoundland, St. John'S• Audited and organized the files and applications from different vendors and purchases• Reconciled accounts, accounts receivable, and payable• Processed and recorded travel claims and vendor invoices • Audited employees’ financial statements, which included verifying individual project expenses -
Administrative AssistantNewfoundland And Labrador Centre For Applied Health Research Sep 2014 - Dec 2014Memorial University Of Newfoundland• Conducted online research on various topic while collaborating with team members• Organized official papers and files including invoices, receipts, and payable/receivable letters• Provided strategical assistance to advertise projects for the students and elderly community
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Customer Service Team Lead And TrainerSubway Jan 2014 - Sep 2014St. John'S, Newfoundland• Served and greeted customers at 24/7 Subway restaurant in three different locations, in a very fast paced environment; and managed a variety of issues resulting from the late-night client• Supervised the team and maintained the quality of customer service• Oversaw the store alone during overnight shifts, and taking care of all the managerial tasks including cash maintenance, inventory organization, order placement• Assisted the business through providing effective training to the fresh employees -
Research AssistantMemorial University Of Newfoundland Sep 2013 - Dec 2013Memorial University, French Department• Worked with Professor Maureen Scheidnes as her research assistant• Assisted with editing research papers which included making and checking citations and bibliography• Conducted online research pertaining to different articles, ran Zotero software to store and edit files
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CashierTaste East Sep 2012 - Aug 2013St. John'S, Newfoundland And Labrador, Canada• Served customers from different communities• Was responsible for taking any special order, receiving inventory, and communicate with suppliers• Managed, cleaned, and stocked the entire store independently, which improved sales and made findingproduct easier for customers
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Office Support AssistantSedrt Al-Najd Jun 2010 - May 2011Riyadh, Saudi Arabia• Performed receptionist duties- typed notices, applications, and other papers for customers • Planned appointment schedules for customers and managers
Saad Rahman Education Details
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Software Networking
Frequently Asked Questions about Saad Rahman
What is Saad Rahman's role at the current company?
Saad Rahman's current role is Manager and Illustrative Trainer.
What schools did Saad Rahman attend?
Saad Rahman attended Memorial University Of Newfoundland, College Of The North Atlantic.
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Saad Rahman
Pursuing Phd In Mechanical Engineering From Ucf | Mba, Iba-Du | B.Sc. Engg. (Me), BuetDhaka, Bangladesh -
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