Friendly customer service specialist with 7+ years of experience in handling inbound and outbound calls and establishing strong customer relationships. At Trans-Data International., have managed 200 calls a day and provided a positive call experience for 99.7% of operators, according to QC surveys. Handled over 3000+ verified contact data with 100% accuracy in a Month. Achieved 95%+ CSAT and Quality score during my tenure with the company. Seeking to provide excellent customer service at Trans-Data International.
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Team SupervisorTransdata International Dec 2015 - PresentPunjab, PakistanI'm the responsible for supervising, managing and motivating team members on a daily basis.As a team leader, Create an inspiring team environment with an open communication culture. Set clear team goals, Delegate tasks and set deadlines, Oversee day-to-day operation, Monitor team performance and report on metrics, Motivate team members, Discover training needs and provide coachingListen to team members’ feedback and resolve any issues or conflicts.Recognize high performance and reward accomplishments, Encourage creativity and risk-taking, Suggest and organize team building activities.I should also be able to act proactively to ensure smooth team operations and effective collaboration. -
Sales ManagerShaikh & Co. Jan 2012 - Dec 2015Punjab, PakistanDetermined professional with 3 years of experience in B2B sales. Exceptional communication, interpersonal and negotiation skills. Two-time recipient of the B2B Sales Award for Excellence. Charming with a proven record of selling manufacturing parts. Strong negotiation skills and in-depth knowledge of the manufacturing industry. Strong leadership abilities and commitment to achieving sales quotas to drive the growth of the company.
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Account ExecutiveAl Syed Traders Feb 2008 - Oct 2012Punjab, PakistanCreate detailed business plans designed to attain predetermined goals and quotas. Manage the entire sales cycle from finding a client securing a deal. Discover new sales opportunities through networking and turn them into long-term partnerships. Present products to eventual clients.Provide professional after-sales support to maximize customer loyalty. Remain in regular contact with your clients to understand and meet their needs. Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputationNegotiate agreements and keep records of sales and data.
Saad Rasool Education Details
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Business/Commerce, General -
Qcac.EduA+
Frequently Asked Questions about Saad Rasool
What company does Saad Rasool work for?
Saad Rasool works for Transdata International
What is Saad Rasool's role at the current company?
Saad Rasool's current role is Project Supervisor & Trainer.
What schools did Saad Rasool attend?
Saad Rasool attended University Of The Punjab, Qcac.edu.
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Saad Rasool
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Saad Rasool
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